Koala Credits - Profile
Ranked #3 out of 409 shops
Leave a Review | Read Customer Reviews
|Telephone:||+852 8199 0394|
|Owner:||Koala Credits Ltd|
|Street address:||20 Tsu Man street, Happy Valley, Hong Kong SAR
|Livehelp:||msn, skype, google talk|
Koala Credits - Price History
Koala Credits - Supported Currencies
Leave a Review | Read Customer Reviews
Koala Credits - In depth
What is the story behind your inception
Koala Credits was established in 2010, and it's operated by a group of 5 friends who have been playing several popular games together from World of Warcraft to AION. We used to buy gold online, but we've found it was very difficult to find a trusty gold store because of its unstable delivery time, unprofessional customer service and sometimes empty promise. In order to solve these problems, we established Koala Credits.
Koala Credits gets a lot of popularity in MMOBUX. What is your secret?
It's all in two words: shopping experience. Improving shopping experience is always our mission. We try our best to reduce the verifying process when the customers place their orders and keep searching for the most reliable gold suppliers. We are definitely honest to our customers without making them any empty promise.
In your opinion is virtual currency market over hyped or over estimated?
As far as I'm concerned, this market is over estimated. With the decline of WOW, this market is not so glorious as it was. But anyway, as long as there are people playing games, this market will still exist.
What are the major difficulties you encountered while entering the industry?
Well, the first difficulty I encountered was to build a professional team to engage in the website construction and promotion. The second major difficulty was to build up a great reputation among the market and ranked in the top of the gold shops. These 2 things really require great efforts and a long time. There are also other difficulties such as searching for potential customers, retaining frequent customer, and developing the new virtual currency market.
Where do you wish to see Koala Credits 10 years down the line?
I wish that Koala Credits will become the most famous gold store in the RMT industry. We will continue to provide the most satisfied shopping experience for the customers with our best service.
Anything else you would like to share with us?
One thing I want to say is that there will be great opportunity when you are willing to take risk. Even though this industry is developing quickly in these years, but there are still some great risks in the industry due to some uncertain factors. No body knows whether a new game will enjoy a long-term popularity or not. So before you decide to develop the new game currency, you should get ready to take risk, and at the same time, have a keen insight to the development trend of the new virtual currency market so that you can seize the opportunity when it comes to you.
About Koala Credits:
Koala Credits was founded early on in 2010, but the owners of the shop have been selling gold by themselves long before the company was born.
The company, which is based in Hong Kong, focuses on serving US and European customers. Their customer service has exceptional English-speaking skills, friendly and knowledgeable. At Koala Credits, scams and frauds are monitored quite intensively so as to protect customer security, and keep Koala Credits legit. This could explain why Koala Credits delivery time differ from one order to another, according to a number of Koala Credits reviews from customers.
Koala Credits is one of the few shops that offer face-2-face delivery (f2f), which is by far the safest delivery method for any game. Despite the fact that this would have to be counted towards Koala Credits delivery time, it seems the shop has been keeping a fairly good record on that.
The checkout process is very simple. You only need to enter an e-mail address and telephone number, which Koala Credits will use to contact customers at the point of delivery. After the purchase, buyers receive an order code, which can be used to track the process of their order on the seller's website.
Koala Credits - Leave a Review
Koala Credits - Read Customer Reviews
Leave a Review | Read Customer Reviews
more than 12 hours to get my credits, and most of the time I was delivered within an hour.
The 24 hour Customer Service are friendly (but swamped and slow at times, but I understand busy.)
I have 100% confidence in them, which is saying a lot for the "illegal" action of buying in-game currency. I trust them. They deliver. It's not as cheap as some sites, but they haven't let me down yet, the Customer Service is great, they are fast, and they are discrete.
I will never buy from any other service.
An amazing gesture from a great website on only my first order with them! Definitely recommended to anyone and I'll be going back soon.
All in all, a positive experience. I will be buying from them in the future. 9/10
and had no trouble paying for it with a debit
card and received it face to face in game
10 minutes later. If I ever buy gold again
I will be buying it from these guys.
Koala had me email them back and verify that I made the purchase with my paypal email. After that delivery took place within 30mins through ingame mail. EpicToon took almost 2days to deliver the 50g to me. They did email me and notify me of the delay, but only after a day.
So in the end, Koala lived up to it's reputation. If the price difference between Koala and cheaper sites was still $5-10, buying from Koala would be a no brainer. However, that premium has now gone up to nearly $20 (4days after I made my purchase). I'm not sure if the super quick delivery is worth that premium.
Will use their services again after I go and get blown into space dust a bit more.
I had to check for myself. I started the live support chat, talked with a nice guy and asked him how much they had in stock, he answered quickly and i placed the order, i gave him my refrence number of the order and after only 4 minutes!! i had the gold in my ingame account. He told me delivery times was 10-15 minutes, HE LIED, it was only 4! :D
Koala Credits comes up as one of the "more expensive" gold buying sites, but in fact, it was only 0.1$cheaper than most of the other sites. and the service was great!
Many thanks for the quick service and security check!
They are just pure awesomeness
Very positiv exp. with koala credits.
WILL USE THIS SERVICE AGAIN! A++
Koala delivered as promised, and has a fairly genius trading procedure which ensures that prying eyes don't interfere. :)
I recently bought 1000 million ISK on EVE online using koala credits.
Their customer service is great, very polite and always try to find a solution to any problem.
They delivered as planned and even included a bonus !
after so many rip off companies, I am glad that someone out there is willing to offer a good service.
Do not hesitate to contact them shall you need ISK !
edit: I just noticed the above comment, the lack of communication was probably due to the Chinese spring festival (also celebrated in Hong Kong). That is why you could not get through. Everything should be back in order now.
This is the only site you need for your in game currency!
Buy with confidence, I did :cool:
I bought 500 Mill ISK and they instanlty ask me if i was in the game to deliver the gold... outstanding!
I will be receiving the ISK today at 18...
Thank you Koalacredits!
Looking forward to many more purchases.
They suggested, and I agree, that you live chat with them before you make your order so that they can check their stock on your server. That way you won't have the issue that I did and, they told me, if they have the full amount you want they can deliver it immediately.
I'll never use anyone else.
Wondering what other players are saying about certain shops? Visit individual shop profiles in this section for in-depth information about each shop. Besides contact details, find out what customer feedback and reviews the shop is getting, their price levels and whether they are considered a MMOBUX trusted shop.