IGXE - User comments
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Comment by montag50158 on 18-04-2008 5:46 PM
I bought a game card for CoV from them; they sent me an email saying to expect it in two hours or less, and to email them or use their LiveHelp if it
didn't show up.
I sent them several emails over the next 24 hours which they ignored, and the LiveHelp person hungup
on
me. Finally had to have Paypla give me a refund.
Comment by zodiac on 09-04-2008 6:31 PM
Similar story to above - I bought EVE isk and the GM reversed it a few days later. IGXE weren't helpful at all and now I have wasted my money.
Do yourself a favor, don't buy from these guys at all, the whole thing is a fraud.
Comment by fantasygoat on 04-04-2008 12:34 PM
In my case, they delivered the item I ordered, but then a game GM undid the transfer, and IGXE refused to resend it, and Paypal refused to give me a
refund. So they get both my money and their item.
Comment by pilto on 02-04-2008 7:32 PM
IGXE.COM is a fraud. They ripped me off and made excuses for why they hadn't delivered a product I purchased from them, even though their website
claimed the item was in stock and available.
I am fighting them and have excalated the dispute to a claim with PayPal.
Avoid these guys at all costs.
Comment by jpokey01 on 07-03-2008 7:30 AM
igxe indeed does suck. I ordered from not once but twice out of stupidity. The first time, the supposid 24 hour max time frame was complete crap.
Finially they paid up on the fourth (4th) day. Ok so i'm stupid and ordered from them again a week later thinking that the 5 bucks off was a good
deal and after talking to their live support and being promised the order was in stock and I was at the top of the priority list, I caved and bought
with them again. To my amazment they were again wrong about the delivery time. It's been over 5 days and still nothing. Gee I'd like my money back
right about now.
IMO they're cheap, but don't use them inless you don't mind waiting a week or two for your goods.
Comment by igxesucks on 19-02-2008 2:14 AM
So i tried to use these guys for some honor leveling. Total dishonesty here. After getting form emails saying the work would begin shortly, they
finally start and i notice that hardly any kills have showed up 48 hours later. I checked the armory and noticed my weapon was missing. Then I get a
suspension email from Blizzard. They told me to contact blizzard and they would finish the leveling and be very careful (don't worry!). Yeah
right.
So i said no way, im done give me a partial refund.
Well i go in a few days later and almost all of my crap is gone. All my bags are empty and my bank is destroyed. Lieing cheating thieves.
My own fault I guess, but if anyone is considering spending any money with these guys, don't.
Comment by Exodus on 12-02-2008 11:58 AM
Decent amount of time processing order. Gold purchased was always delivered as promised. Would order from again.
Comment by rpgreseller.com on 21-01-2008 5:29 PM
LOL, within 24 hours. The sad part is he ain't kidding. I worked for platshop back in the day. We had a few orders take three days.
The problem goes like this.
Small website orders from big website, big website orders from a farm, the farm says, "oops, we're out, give us time to farm."
The customer gets angry and asks, "What's the hold up?" The small website gets angry and asks, "What's the hold up?"... and onward to
oblivion.
With my own site, I require sellers to keep updated stock lists so buyers can see real stock before ordering. And if the supplier forgot to update the
list, I will give the customer an apology and a cookie.
It's tough to get fast service in this industry.
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