IGXE review



Last update: August 22, 2014 10:00

IGXE - Profile

Ranked #6 out of 389 shops

 
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Rating:
Rating
Website: http://www.igxe.com/
E-mail:
Telephone: 1-(650)-461-9387
Country: United States
Livehelp: Available
Alexa rank: 205,575
Below, you can find IGXE reviews written by users. Find out if IGXE is legit or a scam. Learn first-hand experiences about buying currency from this gold seller. Discover IGXE delivery time and check out customer feedbacks to see answers to the most frequently asked questions: Is IGXE legit? Is IGXE safe and reliable?

IGXE - Prices

 
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Currency Price level Looking for a better deal?
ArcheAge US Gold Average 4 sellers offer cheaper AA US Gold
DAoC Platinum Average 1 sellers offer cheaper DAoCamelotz
Diablo 3 Gold Cheap 3 sellers offer cheaper Diablo 3 Gold
Elder Scrolls Online Gold Cheap 3 sellers offer cheaper ESO Gold
Everquest Platinum Very cheap Cheapest seller! (But servers may vary)
Final Fantasy XI Gil Cheap 6 sellers offer cheaper FFXI Gil
Final Fantasy XIV Gil Average 9 sellers offer cheaper FFXIV Gil
Guild Wars Gold Average 1 sellers offer cheaper GW Gold
Guild Wars 2 Gold Cheap 1 sellers offer cheaper GuildWars 2
Guild Wars 2 Gold (EU) Very cheap Cheapest seller! (But servers may vary)
Maple Story Mesos Expensive 7 sellers offer cheaper MS Mesos
Neverwinter Gold Expensive 10 sellers offer cheaper NW Gold
Rift Platinum (US) Average 7 sellers offer cheaper Rift Gold (US)
RS3 Average 1 sellers offer cheaper rs3 Gold
Star Trek Online Credits (US) Very cheap 1 sellers offer cheaper STO-US Credits
SWTOR Credits (US) Average 8 sellers offer cheaper SWTOR Credits (US)
SWTOR Credits (EU) Cheap 4 sellers offer cheaper SWTOR Credits (EU)
Tera Gold (US) Cheap 5 sellers offer cheaper Tera Gold (US)
Tibia Gold Cheap 3 sellers offer cheaper TB Gold
WildStar Gold (US) Cheap 3 sellers offer cheaper WildStar Gold (US)
WoW Gold (US) Cheap 4 sellers offer cheaper WoW Gold (US)
WoW Gold (EU) Cheap Cheapest seller! (But servers may vary)

IGXE - Power Leveling


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Power Leveling Price Level Looking for a better deal?
4Story Average Cheapest seller!
Aion Cheap Cheapest seller!
Allods Online Average Cheapest seller!
Anarchy Online Average Cheapest seller!
ArcheAge US Expensive 3 sellers offer cheaper
Archlord Average Cheapest seller!
Atlantica Online Average Cheapest seller!
Dark Age of Camelot Cheap Cheapest seller!
DC Universe Online Cheap Cheapest seller!
Diablo 3 Very cheap Cheapest seller!
Dragon Nest Very cheap Cheapest seller!
Dungeon Fighter Online Average Cheapest seller!
Eden Eternal Average 1 seller offers cheaper
Elder Scrolls Online Expensive 5 sellers offer cheaper
Everquest 2 Cheap Cheapest seller!
Fiesta Online Average Cheapest seller!
Final Fantasy XI Average 1 seller offers cheaper
Final Fantasy XIV Expensive 8 sellers offer cheaper
Guild Wars Average Cheapest seller!
Guild Wars 2 Average 6 sellers offer cheaper
KAL Online Average Cheapest seller!
Last Chaos Average Cheapest seller!
Lineage 2 Expensive 1 seller offers cheaper
Lord of the Rings Online Average 5 sellers offer cheaper
Mabinogi Average Cheapest seller!
Maple Story Average 1 seller offers cheaper
Metin2 Average Cheapest seller!
Neverwinter Average 1 seller offers cheaper
Perfect World Average Cheapest seller!
Raiderz Average Cheapest seller!
Rappelz Average Cheapest seller!
RF Online Average 1 seller offers cheaper
Rift Very cheap Cheapest seller!
Rose Online Average Cheapest seller!
Runescape Average Cheapest seller!
Star Trek Online (US) Average 2 sellers offer cheaper
Star Wars The Old Republic Expensive 8 sellers offer cheaper
Star Wars The Old Republic (EU) Average 2 sellers offer cheaper
Tera Online Average 3 sellers offer cheaper
Tibia Average Cheapest seller!
Twelve Sky 2 Average Cheapest seller!
WildStar Online Expensive 7 sellers offer cheaper

IGXE - Game Time Cards

 
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Game Time Cards Duration Price Level Looking for a better deal?
City of Heroes30 daysAverage Cheapest seller!
Everquest30 daysAverage 8 sellers offer cheaper
Everquest 230 daysAverage 5 sellers offer cheaper
Final Fantasy XIV60 daysAverage 4 sellers offer cheaper
Rift30 daysAverage 3 sellers offer cheaper
WildStar Online60 daysAverage 3 sellers offer cheaper
World of Warcraft60 daysAverage 10 sellers offer cheaper

IGXE - In depth

 
By mmobux.com staff | Rate this shop | Comment on this shop
 

IGXE is another well known virtual currency seller in the market. The company was established in 2001 with corporations in the US, Hong Kong and later expanded to China. The website has been online since 2004. The company operates two websites, igxe.com and igxe.com.cn each tailored to service customers in the US and China respectively. Later in 2006, IGXE acquired another currency seller in China, overseagame.com and consolidated it under the Igxe China operation.

The main website igxe.com ranks in Alexa website ranking at 88,140 while the biggest competitor, IGE takes the higher spot at 33,588. The company gradually grew and peaked around the end of 2005. The growth dropped and stabled down during 2006 and became steady.

Customers have mixed opinions when it comes to IGXE: Mmorpg service review gave them a bronze award - only to be beaten by GamePal and IGE. Verigame gave it slightly lower rating because of the experienced broken english and misinformation.

As at September 10, 2007

IGXE has provided an exclusive coupon code. The code is IGXEGAFS61155, with this code you can get 8% bonus for any game gold purchase about $80 and above.And there's no time limit.

IGXE - User comments

 
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Comment by eearle on 14-07-2014 9:55 AM
 
I purchased 200k online currency for Elder Scrolls Online from IGXE on 06/25/2014.

I did not hear anything from IGXE for 5 days so I contacted them (06/29/2014). They promptly sent 50k and 38k, while I was in-game.

The next day (06/30/2014) I noticed on their website my order was changed to Completed. I contacted IGXE customer support and Ronney told me the money will be sent.

I waited 4 days and did not hear anything from IGXE, so I contacted their customer support again (07/04/2014). I spoke to Ronney and he now claimed the order was complete. He then told me someone from IGXE will contact me. I waited 4 hours and I did not hear anything from IGXE. After that I spoke to two customer support reps from IGXE three times and all three times they dropped the chat on me.

They sent a screenshot claiming they sent the money, but I told them the screenshot means nothing as you can change the destination name before sending. I also noticed the screenshot's date is the date of my dispute (07/04/2014) and not they day they claimed to have sent it.

Now they are claiming they sent 112k (which I am missing) first, then the 50k and 38k. I was online during the time I received the 50k and 38k mails and did not receive the 112k mail, so they are lying.  
Comment by klepp0906 on 06-02-2014 9:52 PM
 
Originally posted by Jessica
IGXE is really a very good website. I purchase some items for my guildwars, and it was so fast. Only cost me about 10 minutes. The live chat is so helpful and polite. This is the best service I had. I think you guys should shop your gold and items here. i will be back here and do a long business with them.


LOL hi jessica, is your last name IGXE by chance? Go home moron...

you may have been able to pull one over on the dumbest .00000001% of the population, that is until you said the live chat is helpful and polite LOL  
Comment by klepp0906 on 06-02-2014 9:51 PM
 
Originally posted by jarodcore
Some of you are either lying or just had a bad experience. I ordered 30K Gold for WOW from IGXE. Of course afterwards I read all these reviews and I was scared I just lost $30 but it literally took 15 minutes and it was delivered.

Now, I will say, they recommend the auction route, which I took, and they didn't even bother with that. They just sent me a group invite and made me meet them. Regardless it was quick and painless.

I did this on a saturday around 12:30 EST. Maybe that makes a difference?

I had a great experience with them. Sorry for those that didn't.


your kidding right? yea we're just defaming a business for our health. are you retarded? perhaps your the one person they dont rip off because they know one little argument that "OH i GOT MY GOLDZ" is enough to send them 10 more customers.

do the math.. you look to be the only one in this thread who got paid.  
Comment by klepp0906 on 06-02-2014 9:49 PM
 
Originally posted by growcode
I never received the product I ordered, was handed a dozen different "reasons" why it was taking so long, and refused any kind of refund. I spoke with a sales agent, who was *extremely* friendly, before and during the order placement. I asked her specifically to double check that the item was in stock, and offer me an ETA. She said it was in stock, and could likely be delivered in 40 minutes. Sounds great! So, I placed the order on the spot, without leaving the chat, and she "verified and approved" the order immediately (whatever that means). I left the chat feeling great about this company, and their services. And that was the last positive thing that happened in this interaction. An hour later, I checked back to see if there were any issues with the order that were causing the minor delays, to which all the sales agent would say is "you've already been approved, there's nothing more we can do". The website promises delivery within 24 hours, so I waited patiently, assuming the original ETA was a simple underestimation. A day later, when checking in, I was informed that the item is *not* in stock, and they have no idea when it will be. Naturally, I asked for a refund, and was promptly denied. I waited another day, and repeated the process, only the customer service agent gave me a different reason (something to the effect of "the supplier is offline at this time"). So I sent an email to their "manager", the only one who can issue a refund, and received no reply. Today, I returned to Live Chat just to see if anyone knows anything about my order, and all they could do was apologize and suggest I continue to email the manager until he responds. Well, that's just a horrible way to run a business (spam the manager, maybe someday he'll decide to help you!), so I proceeded to file a BBB complaint, and I'm still waiting for the outcome. Oh, and that's not to mention the 3 times customer service "hung up" on me as soon as I revealed I was an existing customer, rather than a prospective sale. And the 5 or so times that I waited hours just to get no response whatsoever. Or Friday night when the agent responded to me with "My shift is over, the next person should be here in about 15 minutes". All in all, a horrible experience, from what I now perceive to be a horrible company.


ahaha they gave me the "my shift is ending" line too LOL. And bro.. calling them a company is giving them much too much credit.

If anyone can obtain a legitimate address for them (do they work from home?) please post it here. I am at the end of my rope and if im going to throw my money away, might as well make it count.  
Comment by klepp0906 on 06-02-2014 9:46 PM
 
Originally posted by Ellenlin
I ordered an item on this site and never received it. When I tried to get help on the issue, I was given the run-around, and never helped. I asked for a refund, and eventually had to open a paypal claim on this site.


did paypal refund you? i am about to do the same but im not sure if they will actually refund me since its digital goods. Not sure how or why that makes a difference, giving these scum a free pass to take our money, in their defense.. it takes a "good' human being to resist a blank check.  
Comment by klepp0906 on 06-02-2014 9:44 PM
 
Originally posted by Jojo
I have actually purchased gold from IGXE a few times for WoW. The service has varied, with them telling me they didn't have enough gold when I met them in-game, and another few times when it was really smooth and I got my gold in 2 hours.

I recently tried to engage their powerleveling service from 1 to 60, and this was what I encountered:
- First suspension within 24 hours. Email from Blizz saying that they suspected unauthorized access to my account. Fine, maybe Blizz's IP detection caught them out. I asked IGXE whether they were confident of proceeding without getting me banned. They Ho-ed and Hum-ed a bit, but i figured I'd get at least 1 more warning before a perm-ban

- It wasn't long before I recieved my second warning from Blizz. This time, it was for exploiting of the WoW economy. It was a final warning and came with a 72hr suspension.

I have no idea what they were doing to warrant the economy exploiting warning, but it was the last straw for me. At the time, the Power-leveled toon had only reached its mid-30s. IGXE offered to refund me gold if I decided to discontinue the PL service. They also said that they were unable to guarantee my account would not be banned. In the event that it was banned, they refused to commit to any compensation.

I took up the offer after thinking about it, even though the compensation was rather weak.

TlDR: buying gold seems ok, but don't let them do your PL.

[Edited on 2/2/2009 by Jojo]


what amazes me about this is you were actually able to engage in dialogue understandable enough to discuss things like this. I get two word answers, many times they dont even make sense or pertain to what im trying to discuss. Sure will tkae our money but cant even bother to learn our fucking language or pay someone who does.  
Comment by klepp0906 on 06-02-2014 9:39 PM
 
theyre full of shit. You honestly think we are too stupid to see that is you guys making fake reviews? LOL atleast pay someone who speaks proper english if your going to try to make a fake "we're so guud" review.

Moving past.... You guys are very fortunate to be overseas. I bet your parents are proud, and your kids would feel great knowing you steal from people for a living! I thought the asians were all about honor? Scumbags.

I rarely buy currency. The older i get, the more frequent it has become however. When i did/do I used IGXE. they were expensive, but were a large name so i was willing to pay the price premium in order to guaruntee safety.

Well igxe must have changed ownership. I have since filed several disuptes ontheir website, contacted live chat a dozen times, and called every single solitary number they provide. Ive even emailed.

Only way i get through is via chat and even that is hit or miss. (love how you guys use generic american names btw. Seriously.. give us some credit.. we did win WW2 after all)

Anyways, i gave them almost 100 dollars 7 days ago now. Ignoring the "5 hour guaruntee" on the website.. it could have said 5 days and would still be lying apparently.

The chat has a fake queue you sit in until they decide to pick up, and its obviously one person handling all orders. I was told a time 5 hrs to 12 hrs to 24 hrs several times.. the other times i was told "they will contact me when ready" as if LOL. I dont pay for you to give it to me at YOUR convenience. I pay for MY convenience. I could have farmed it myself by now. Truth be told it probably isnt coming.

PLEASE PLEASE PLEASE people... if we want to hit them where it hurts we have to trust one another and band together. Unless someone owns a jet and wants to spend a weekend together and fly me over there (i have broken bones for much less than 75 dollars) Then we have to STOP USING THEM. EVEN IF THEY FILL 3/4 ORDERS THIS IS NOT GOOD ENOUGH!!

They are no longer hte igxe of old. Do not risk it, go to somewhere you know for 100% sure is safe. One more time, DO NOT USE IGXE. I lost a benji, dont say we didnt warn you.  
Comment by riccochet on 26-01-2014 4:29 PM
 
This review was almost 3 weeks in the making. As i'm going through my purchase for in game gold for TERA online, they have a couple delivery options. Having had issues with some of these purchases over the years, i select in game face to face delivery. Don't be fooled, this is obviously just some form of template they got from the MMO Gold Farmers fan site kit. So i made the purchase, and i get the standard "so sorries, we are unable to complete stock for you" kind of crap. I think to myself "thats fine, i can be patient". A week goes by, and then by miracles, they message me to say they have stock, sign in and let them know i'm online to do the exchange. I sign on... i email them... i try to do their "live chat" option, which just apparently has a countdown clock to let you know you're making some sort of progress in the queue. As i'm waiting, i get the email "we no longer have stock, you will have to wait until we get more". I am not exactly pleased but i try to be understanding. 2 weeks later i decide to contact them to see whats up. They say they already made the delivery. I says "pardon?". They email me a video of them sending me the currency through the in game mail and proclaim "see! we did it!".
So at this point. I've had it. I was online in the game every day, there was no mail from them. Obviously it was intercepted and blocked, which i'm sure some GM is sitting there going, "hmmmmmm... 40k+ gold from a level 1 character named 'sdfljjlh' to another character... thats not suspicious!".
I contact them again to say they never followed any of my instructions for a face to face meeting. After more colorful conversation they say they are going to give me my gold face to face. I am appreciative since it finally seems like i might not be just throwing away my money into a woodchipper.
Get another message that says "hey, let us know when you're online!" I sign in, let them know... no response... wait for an hour... nothing. I finally sign off and a couple hours later get a message, "sorry, our seller is not online right now". I get that nagging feeling in the back of mind saying "i think i've been here before..." but i give it another day or so... letting them know when i'm online... getting no response.
Finally, a day or two later i get an email saying "we've completed delivery! seeya!".
Check my mail in game... nothing. At this point i'm just pissed. They say again "we sent you video of us sending you gold! we win!". Then i gave up... and cried a little... not a lot... pretty manly tears to be honest.
So to summarize, they are morons, they can't read, and they steal your money. You may have had one or 2 good experiences with them, but trust me, its only a matter of time before they steal from you.  
Comment by jjejenn on 25-12-2013 5:26 AM
 
I just paid 100 bucks to buy gw2 gold for my game account,and so amazing they sent to my mail box in 30 mins.I searched the code on google and get one igxe 8% code( IGXECODE83763 ) then i used.It let me get 20 free gw2 gold,.So nice.really feel igxe is a good place an pay the order.Share the code i found: http://www.couponpark.com/search.aspx?stype=2&q=igxehttp://www.couponpark.com/search.aspx?stype=2&q=igxe  
Comment by gardenia on 29-11-2013 8:45 AM
 
never use this web before since i found one coupon from anycode: http://www.anycodes.com/merchant-IGXE-coupons-deals-7953.html
Then i picked one 8%code ( IGXECODE65685 )to pay the order 2003624 total 77 bucks about swtor credits. Then i get more 8% .amzing
They delivery is fast and i got the credits less then one hour in mail box of game.  
Comment by marinemike on 14-07-2013 2:24 PM
 
Since I purchased some gold from this website for Guildwars 2, I have had 3 suspicious login attempts from China, on my email account. Could be a coincidence, but kinda fishy to me. Needless to say I won't be using them any longer.  
Comment by shelley on 08-04-2013 2:37 AM
 
IGXE gives various discount code. They also gives cash back if their customers add it to the favourite.

Sometimes they can't make the delivery as they sated on the website. It is better for you to check it in their livehelp first.  
Comment by masterYi on 18-12-2012 5:43 AM
 
ahu,I heard from a stuff from IGXE, during the Christmas sales promotion, all the other discount and coupon will be useless, are you tell the truth?  
Comment by masterYi on 04-12-2012 1:51 AM
 
well, as far as i know, the gold they selling is very safe, at least i have purchase twice, and have no problem with my acoount, sometimes, you have to wait a little bit longger than they said "5hours dilivery" it much deepends on which server you are in, the more popular server, the delivery will be very fast, and no could be more than one day.  
Comment by fctech on 17-11-2012 2:36 PM
 
Bought the minimum amount of gold from these guys. Live Chat after 5 hours, again after 12 and again after over 19 hours. Each time asking for more time. After almost 1 day I didn't want to wait anymore but to have refund. They offered me more gold instead.

"if you cant get the original amount HOW can you offer extra? No not acceptable"

Then they offered a voucher

"a voucher is as good as nothing especially when you cant deliver anything to me."

So whether they have fell on hard times in getting gold IDK but they were the slowest and 1st time I ever had to cancel a transaction. We will see how long a refund takes  
Comment by rankyga on 19-10-2012 8:21 AM
 
IGXE- Weekend Promotion- 5%--20% promotion
Another weekend is coming, what’s your plan? Are you planning to level your wow character up ? or tera or RIFT?
for this weekend, IGXE will issue great promotions for all of you.
1. RIFT
You can get 5%--20% more platinum depending on different level of purchase.
2. TERA, WOW GOLD
The price for these two games during this weekend will lower down 5%--10%.
You can get more information IGXE’s official site.
http://www.igxe.com/WOW/cheap-WOW-Gold-WorldofWarcraft-IGXE-7425.html  
Comment by rankyga on 24-09-2012 3:43 AM
 
with the coming of the mist of pandaria, i could not even find a 10% bonus for wow gold execpt this:
IGXEMIAM17698
difficult to search.  
Comment by JulietKelly on 14-08-2012 1:25 AM
 
FUCK THIS!!! igxe.com is asking too much personal informations that shouldn't be exposed!!! These people are nothing but professional idiot stupidest scammers I've ever known!!  
Comment by JessicaMartha on 06-08-2012 1:42 AM
 
I have bought Diablo III about two days, but haven't received it untill now, and couldn't contact with the service. I want to get my money back.  
Comment by iminjack on 31-07-2012 10:04 AM
 
I bought 40 K wow gold for the first time, but i still didn't receive it to wait a long time, and then go asleep. wish will receive it soon . or i will request refund  
Comment by cormellion on 30-05-2012 7:49 PM
 
Dear all

After 3 years I had returned to EQ and decided to go gold on my main account. Since I was 3 years behind I thought I'd get assistance getting aa exp so that I could concentrate on main levelling. I paid for 500aa about £90. Right or wrong that's what I did, and I am writing this not as a gripe but rather to dissuade others from falling into the same trap.

After 2 weeks there was no activity on my account, I rang them and got through to a polite but irritatingly incomprehensible call centre (what did I expect?), after her politely saying bye and basically forcing me off the phone I decided to start email ping pong. For the next 2-3 weeks they blamed their power leveller (PL'er. I had had enough and lodged a complaint with PayPal, interestingly after a conversation with paypal, they said there was little they could do as it was an internet service. (one to note there) Obviously PayPal are happy to take the cash but not to help in fraud disputes.

In the end they moved my toon to another server (they never told me btw they were doing this), so I had a shock when it disappeared off my server. Then an email arrived after my emails, that they had a new pl'er. Fair enough over the next 4 days the PL'er gain me my 500aa. Good job PL'er. However no matter how many times I asked IGX to move him back they wouldn't. In fact they kept lying to me repeatedly telling me he had been moved or it was about to. I moved him in the end after finding my alt logged on. I sent a toon off another account to investigate and found him sat where i had left him. I have to say I got nervous at this point and wondered what IGX was going to do next. Later that day I logged him successfully and I changed the password and moved him myself. Now here is the rub. Apart from the whole thing taking a month and half, I noticed they had moved my toon to the new server using my own SC in my account. It costs 2500 SC to move server so a 2 way swap that I had to pay for cost 5000SC which in sterling is £38.

Please do yourself a favour DO NOT GIVE YOUR MONEY TO THESE FRAUDS.

I paid the price and had a lot of worry about my account during this period.

Cormellion  
Comment by krokus on 23-05-2012 3:04 PM
 
I bought 300 K Diablo 3 gold only for $19 from igxe. The service was incredibly awesome and fast. I received my diablo 3 gold less than 15 minutes. The service was reassuring and the support team was incredibly helpful and informative. I will definitely recommend this site to my friends. And they give me a 6% coupon: IGXEPPSD64261 to get free more gold. And it can be used all games. Aha, that's really useful for me and I will always come back for further purchases.  
Comment by Alexander on 25-04-2012 3:05 PM
 
Have bought from them many times, including runesape gps up to 500 mil and many world of Warcraft gold. Was never banned. Good service and helpful support from alexndra swift from the customer service section. got my order with 10 minutes. One of the cheapest out there even when comparing to player auction.I always use this 8% coupon code: IGXEREHT59692 to get more free gold. Very happy with them.  
Comment by paul87 on 21-04-2012 5:46 PM
 
Realy fast delivery, good prices, nice livechat support, everything perfect  
Comment by lojzek992 on 01-04-2012 5:11 PM
 
Hello if u wanna get alz in 2min,its cheap and safe add skype lojzek992 (20€ per B) paypal.  
Comment by Graft on 19-03-2012 5:01 AM
 
I ordered currency from them and there was a mixup in the order. They sent an item in an in-game mail, to make the order look like a normal mail, but forgot to add the currency with it.

Took a bit of time to connvey this to them. Was hung up on by their live chat 4 times before they realized that I was not going away. Finally, they actually looked into the matter and found their mistake and completed the order.

So honest mistake, these things happen. Important thing is that they completed the order as agreed on and I got my coin. So they are legit but not the easiest to deal with.  
Comment by Jessica on 08-03-2012 1:42 AM
 
IGXE is really a very good website. I purchase some items for my guildwars, and it was so fast. Only cost me about 10 minutes. The live chat is so helpful and polite. This is the best service I had. I think you guys should shop your gold and items here. i will be back here and do a long business with them.  
Comment by growcode on 04-03-2012 5:05 AM
 
I never received the product I ordered, was handed a dozen different "reasons" why it was taking so long, and refused any kind of refund. I spoke with a sales agent, who was *extremely* friendly, before and during the order placement. I asked her specifically to double check that the item was in stock, and offer me an ETA. She said it was in stock, and could likely be delivered in 40 minutes. Sounds great! So, I placed the order on the spot, without leaving the chat, and she "verified and approved" the order immediately (whatever that means). I left the chat feeling great about this company, and their services. And that was the last positive thing that happened in this interaction. An hour later, I checked back to see if there were any issues with the order that were causing the minor delays, to which all the sales agent would say is "you've already been approved, there's nothing more we can do". The website promises delivery within 24 hours, so I waited patiently, assuming the original ETA was a simple underestimation. A day later, when checking in, I was informed that the item is *not* in stock, and they have no idea when it will be. Naturally, I asked for a refund, and was promptly denied. I waited another day, and repeated the process, only the customer service agent gave me a different reason (something to the effect of "the supplier is offline at this time"). So I sent an email to their "manager", the only one who can issue a refund, and received no reply. Today, I returned to Live Chat just to see if anyone knows anything about my order, and all they could do was apologize and suggest I continue to email the manager until he responds. Well, that's just a horrible way to run a business (spam the manager, maybe someday he'll decide to help you!), so I proceeded to file a BBB complaint, and I'm still waiting for the outcome. Oh, and that's not to mention the 3 times customer service "hung up" on me as soon as I revealed I was an existing customer, rather than a prospective sale. And the 5 or so times that I waited hours just to get no response whatsoever. Or Friday night when the agent responded to me with "My shift is over, the next person should be here in about 15 minutes". All in all, a horrible experience, from what I now perceive to be a horrible company.  
Comment by jarodcore on 25-02-2012 6:48 PM
 
Some of you are either lying or just had a bad experience. I ordered 30K Gold for WOW from IGXE. Of course afterwards I read all these reviews and I was scared I just lost $30 but it literally took 15 minutes and it was delivered.

Now, I will say, they recommend the auction route, which I took, and they didn't even bother with that. They just sent me a group invite and made me meet them. Regardless it was quick and painless.

I did this on a saturday around 12:30 EST. Maybe that makes a difference?

I had a great experience with them. Sorry for those that didn't.  
Comment by Xakhareth on 25-02-2012 3:47 AM
 
DO NOT PURCHASE FROM IGXE FOR ANY REASON.

I've bought gold/credits online from other sellers (ige.com) and they were fantastic.

IGXE.COM (or BuyGamer.com) is AWFUL. They attempted partial delivery, made promises, cut off communication, and then - offered me a 'voucher' instead of a refund.

I have opened a dispute with PayPal (DON'T be shortsighted enough to pay in a way that they could get your credit information), and will escalate it to a claim as quickly as possible - since IGXE.COM is incapable of good business practice.

AVOID THEM. NEVER use them.  
Comment by Ellenlin on 06-01-2012 8:36 AM
 
I ordered an item on this site and never received it. When I tried to get help on the issue, I was given the run-around, and never helped. I asked for a refund, and eventually had to open a paypal claim on this site.  
Comment by kimi0126 on 14-09-2011 2:19 PM
 
I ordered from these people and they wanted my passport or government issued id. I tried to cancel, but got the run around. Two days later they delivered partial order and I got a Code of Conduct Violation. My toon got rolled back 5 days, so much progress was lost. Then the remainder of order was sent, after emailing them to cancel the rest, and I got perm banned.
Never again!  
Comment by Spike on 02-02-2010 4:02 AM
 
My IGXE purchases seemed to trigger a security review by Paypal which was not great. I was not expecting calls from IGXE which came in the middle of the night and could easily have woken up me or my family. The calls were on totally, totally inaudible Voip lines. Why was the call necessary? Nothing about that was explained before hand. And then the actual delivery of the items - the website said they would be delivered by Contract, but instead they wanted them to be delivered in game in real time. And they said I should contact them in game, but they provided no in game contact details, and though I provided my in game contact details, they didn't contact me in game. Confusion! In the end it all fell apart, due to Paypal security investigation, which I GUESS is not IGXE's fault. They do try hard to work everything out but without success. I just hope I get my game cash, or my real cash back, soon!  
Comment by Jojo on 02-02-2009 9:35 AM
 
I have actually purchased gold from IGXE a few times for WoW. The service has varied, with them telling me they didn't have enough gold when I met them in-game, and another few times when it was really smooth and I got my gold in 2 hours.

I recently tried to engage their powerleveling service from 1 to 60, and this was what I encountered:
- First suspension within 24 hours. Email from Blizz saying that they suspected unauthorized access to my account. Fine, maybe Blizz's IP detection caught them out. I asked IGXE whether they were confident of proceeding without getting me banned. They Ho-ed and Hum-ed a bit, but i figured I'd get at least 1 more warning before a perm-ban

- It wasn't long before I recieved my second warning from Blizz. This time, it was for exploiting of the WoW economy. It was a final warning and came with a 72hr suspension.

I have no idea what they were doing to warrant the economy exploiting warning, but it was the last straw for me. At the time, the Power-leveled toon had only reached its mid-30s. IGXE offered to refund me gold if I decided to discontinue the PL service. They also said that they were unable to guarantee my account would not be banned. In the event that it was banned, they refused to commit to any compensation.

I took up the offer after thinking about it, even though the compensation was rather weak.

TlDR: buying gold seems ok, but don't let them do your PL.

[Edited on 2/2/2009 by Jojo]  
Comment by Exodus on 12-02-2008 11:58 AM
 
Decent amount of time processing order. Gold purchased was always delivered as promised. Would order from again.  
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