IGXE - Profile
Ranked #10 out of 365 shops
Leave a Review | Read Customer Reviews
IGXE - Price History
IGXE - In depth
IGXE is another well known virtual currency seller in the market. The company was established in 2001 withcorporations in the US, Hong Kong and later expanded to China. The website has been online since 2003. The company operates two websites, igxe.com and igxe.com.cn each tailored to service customers in the US and China respectively. Later in 2006, IGXE acquired another currency seller in China, overseagame.com, and consolidated it under the Igxe China operation.
The main website igxe.com ranks in Alexa website ranking at 126,672. The company gradually grew and peaked around the end of 2005. The growth dropped and stabled down during 2006 and became steady.
Customers have mixed opinions when it comes to IGXE: Mmorpg service review gave them a bronze award. Verigame gave it slightly lower rating because of the experienced broken english and misinformation.
IGXE has provided an exclusive coupon code. The code is IGXEGAFS61155, with this code you can get 8% bonus for any game gold purchase about $80 and above.And there's no time limit.
Products. One of the more established and longer-running sellers on the market, IGXE.com specializes in supplying gamers with virtual currency for a handful of top-tier mmo games like World of Warcraft, Star Wars: The Old Republic, Final Fantasy 14, Final Fantasy 11, Guild Wars 2, ArcheAge, The Elder Scrolls Online, FIFA 16 and FIFA 15.
Price. IGXE has reasonably priced virtual currency, but there are better sellers for customers for which price is the main consideration. Still, IGXE prices can be viewed as attractive when factoring in the trusted brand and long track record as a seller. The site runs a membership reward program that gives cash back, with power users that spend thousands of dollars on orders getting the significant 8-10% return rate. There are occasional discounts and promos, but these are not heavily advertised.
Speed. The site itself boasts of “instant delivery” for virtual currency but many an experienced customer will know this to be a slight exaggeration. Where IGXE does shine is in being able to communicate with customers on when exactly deliveries will be made, or at least provide an assuring time frame in which orders can be fulfilled. Expect most deliveries to be made within an hour or so, but very larger orders can take up to 24 hours, which is par for the course in the industry these days.
Shopping and Payment. Payment options are respectably varied, including major credit cards like Visa, Mastercard, Diners Club and American Express as well as online fund transfers from PayPal, Skrill amd Western Union. A great thing about IGXE is that it explains the guidelines for each option so customers can choose one the most appropriate one based on their country of origin or desired transaction speed (PayPal, Skrill and Paysafecard are recommended for quicker payment and deliveries.) It also offers a gift card that can be sent to friends, and then be redeemed at the website to purchase virtual currency.
Customer Service. Like virtually all other sllers, IGXE has set up a 24/7 live chat where customers can follow up on orders or inquire about other concerns. The quality of English is excellent, which is to be expected from a seller that has long been servicing the Western markets, but there was quite a lack of eagerness to please – a fact that can be offputting for some customers and appealing for others.
IGXE - Leave a Review
IGXE - Read Customer Reviews
Leave a Review | Read Customer Reviews
So at this point. I've had it. I was online in the game every day, there was no mail from them. Obviously it was intercepted and blocked, which i'm sure some GM is sitting there going, "hmmmmmm... 40k+ gold from a level 1 character named 'sdfljjlh' to another character... thats not suspicious!".
I contact them again to say they never followed any of my instructions for a face to face meeting. After more colorful conversation they say they are going to give me my gold face to face. I am appreciative since it finally seems like i might not be just throwing away my money into a woodchipper.
Get another message that says "hey, let us know when you're online!" I sign in, let them know... no response... wait for an hour... nothing. I finally sign off and a couple hours later get a message, "sorry, our seller is not online right now". I get that nagging feeling in the back of mind saying "i think i've been here before..." but i give it another day or so... letting them know when i'm online... getting no response.
Finally, a day or two later i get an email saying "we've completed delivery! seeya!".
Check my mail in game... nothing. At this point i'm just pissed. They say again "we sent you video of us sending you gold! we win!". Then i gave up... and cried a little... not a lot... pretty manly tears to be honest.
So to summarize, they are morons, they can't read, and they steal your money. You may have had one or 2 good experiences with them, but trust me, its only a matter of time before they steal from you.
Then i picked one 8%code ( IGXECODE65685 )to pay the order 2003624 total 77 bucks about swtor credits. Then i get more 8% .amzing
They delivery is fast and i got the credits less then one hour in mail box of game.
"if you cant get the original amount HOW can you offer extra? No not acceptable"
Then they offered a voucher
"a voucher is as good as nothing especially when you cant deliver anything to me."
So whether they have fell on hard times in getting gold IDK but they were the slowest and 1st time I ever had to cancel a transaction. We will see how long a refund takes
difficult to search.
Took a bit of time to connvey this to them. Was hung up on by their live chat 4 times before they realized that I was not going away. Finally, they actually looked into the matter and found their mistake and completed the order.
So honest mistake, these things happen. Important thing is that they completed the order as agreed on and I got my coin. So they are legit but not the easiest to deal with.
Now, I will say, they recommend the auction route, which I took, and they didn't even bother with that. They just sent me a group invite and made me meet them. Regardless it was quick and painless.
I did this on a saturday around 12:30 EST. Maybe that makes a difference?
I had a great experience with them. Sorry for those that didn't.
I recently tried to engage their powerleveling service from 1 to 60, and this was what I encountered:
- First suspension within 24 hours. Email from Blizz saying that they suspected unauthorized access to my account. Fine, maybe Blizz's IP detection caught them out. I asked IGXE whether they were confident of proceeding without getting me banned. They Ho-ed and Hum-ed a bit, but i figured I'd get at least 1 more warning before a perm-ban
- It wasn't long before I recieved my second warning from Blizz. This time, it was for exploiting of the WoW economy. It was a final warning and came with a 72hr suspension.
I have no idea what they were doing to warrant the economy exploiting warning, but it was the last straw for me. At the time, the Power-leveled toon had only reached its mid-30s. IGXE offered to refund me gold if I decided to discontinue the PL service. They also said that they were unable to guarantee my account would not be banned. In the event that it was banned, they refused to commit to any compensation.
I took up the offer after thinking about it, even though the compensation was rather weak.
TlDR: buying gold seems ok, but don't let them do your PL.
[Edited on 2/2/2009 by Jojo]
Wondering what other players are saying about certain shops? Visit individual shop profiles in this section for in-depth information about each shop. Besides contact details, find out what customer feedback and reviews the shop is getting, their price levels and whether they are considered a MMOBUX trusted shop.