Bank of WoW - Profile
Ranked #6 out of 380 shops
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|Street address:||1#,street 6
guangzhou, 511442 GD
Table of Contents
Bank of WoW - Price History
Bank of WoW - Supported Currencies
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Bank of WoW - In depth
Bank of WoW is yet another well known in-game currency shop. The shop itself is named Bank of WoW and founded in the year 2005 but is in fact run by a company named NPB-Tech Inc and operates in the United States and China. Support is provided in the form of live chat, email and via phone with the main support language offered by the site being English. When it comes to payment options, the shop provides buyers with two of the most widely used options, namely PayPal and via credit card.
The site provides a customer service rating page with a total rating score from 4416 customers of 94.84% satisfaction rating. Details and comments made by each customer are publicly made available as well. General customer ratings on other third party review sites confirms Bank of WoW quality customer service with an overall rating of 4.7 out of 5.
Although, their site design makes it rather difficult to navigate for new visitors, Bank of WoW has a reputation of being one of the best shops that run the most competitive pricing of in-game gold. On top of that, the site offers bonus points/rewards that returning customers can make use of in place of cash to make their orders. Or plainly speaking, the bonus points translates to extra gold for customers who accumulate large enough purchase volumes with Bank of WoW.Products. If it was not already obvious from its name, Bankofwow.com focuses on selling virtual currency for only one game: World of Warcraft, one of the most popular and most-subscribed online games in the world. Quite recently though it has also started selling Diablo 3 Gold, which is also another title from Blizzard, the creator of World of Warcraft. It does not dabble into power leveling, accounts, items, CD keys or accounts services.
Pricing. If there is anything spectacular about Bankofwow.com, it is how cheap it can offer World of Warcraft gold. Its prices are easily one of the cheapest a casual gamer can find. Their very cheap prices as well as robust stock has made the site a top destination for WoW gold buyers.
Shopping and Payment. Buying at the site is very straightforward. You can buy in a few clicks, and the fact that you do not have to sift through multiple games is a big plus for more impatient buyers. We were also impressed by various add-on services like the option to sign up for a newsletter which sends out alerts for price drops and other deals. Preferred payment options are PayPal and credit card, but there are some other options available on top of those that may require longer processing.
Speed. Gold orders are promised to be delivered within 5 minutes to 3 hours, and they mostly make good on this promise. This is because of their strong supply network. The delivery speed slows down, we find, on less populated servers and during major patches and expansions where demand spikes and supply becomes relatively scarce. Still, more than a day’s wait is very rare for when buying on this site.
Customer Service. Online help agents are professional and polite. They try to help you as much as they can, and can guide you through the more complicated parts of the delivery process especially when using the Auction House buyout method.
Bank of WoW - Leave a Review
Bank of WoW - Read Customer Reviews
Leave a Review | Read Customer Reviews
Most of my orders (not all) were completed in a timely fashion (within 48 hours) and I have always received my orders in full.
However, they have some questionable business practices. their prices change seemingly at random and sometimes dramatically (almost always up). I have seen it go from $5.43/1000g to over $10/1000g in a single day.
Just now I was in the middle of a 10k gold order and the price jumped from 5.73/1000 to 6.38/1000 I could afford to pay but it pissed me off so I canceled it (pulled my auctions, hadn't confirmed the sale yet). I asked them why they would do this, the same customer service representative that list below in more detail told me that it's an automated system like the stock market and they have no control over price which is an absolute bullshit lie.
Their board *always* shows a price drop arrow, and fake previous prices in the left column which is done deliberately to mislead people.
They do not compensate you for the 5% loss in the AH, they give you .6 of a "bonus point" per $10 which forces you to buy more to get that back and keeps you permanently in a trade imbalance with them having the upper hand. (and also means the listed price is actually 5% higher than what it says it is, this can be negated by using a coupon code: bankofwow which has always worked for 5% but it's still ridiculous).
On one occasion it took more than 7 days to get my full order, the customer service person was the same one every day (I was not rude, nor pushy, and only checked the chat perhaps 2x a day) and they got increasingly hostile and rude and always lied profusely about what was going on while also apologizing with no sincerity.
It's sad that this is the highest rated seller, but compared to my guy4game experience they come out smelling like roses. It's very much a drug-dealer style market with all the unreliability and hassles thereof.
Edit: Ironically not 2m after this post they finished the delivery. Total time was about 24h.
Seems they're reliable but at least on my server a bit slower than some others.
[Edited on 6/14/2009 by Shads]
Update on how long it took to get my 10,000G the second time. It was a little over 24 hours. I didn't have to relist my auctions at all. I'd say they're an awesome seller.
[Edited on 1/8/2009 by Drusilla38479]
all though this company may not know that the account was hacked i would have to say that they should not be used in the future by any of you as they are not looking into who supplies them the gold or possibly worst doing the hacking themsevles.or better yet look to other gold sellers if you really need to buy gold like Koala Credits.
however i'm going to stop buying gold after hearing this because i don't want to support people's hard work being ruined by these hackers that are profiting off of it.
Just giving a status update on Bank of WOW PayPal review.. The PayPal review has been completed and their status has been fully restored. I just wanted everyone to know this. The review done by PayPal lasted more than a month and during this time the prices they had on gold was a lot higher than other times and they could not pay affiliates during this time. Now the price on gold is very good once again and the Affiliates are being paid once again. As stated on my site I recommend this as one of the best places to buy WOW gold.
I have used this company for a long time and they sell gold at about the best price on the market, have a good reputation and a have a good affiliate program. I had always been extremely satisfied with the company.
My satisfaction level with bankofwow has changed though as the company has come under "Paypal Money Laundering Review". It has been in this status for about a month and as a result the gold prices they offer has skyrocked and the affiliates they use have been unpaid for the last payment period. I have been in contact with the company but they have been unable to give me a timeframe as to when this will be resolved. I cannot recommend buying gold from this site for now until they have this resolved.
When they do however get this Paypal review resolved they are a very good company that I would recommend using again, just not until this is resolved. I will keep you updated when this changes.
In the meantime, I'll be using some other shops such as koala credits or in game delivery until this is resolved.
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