I ordered 3 times from this site last year around this time. Excellent speedy delivery on all 3 orders.

2 weeks ago I decided to order from them again.
Big mistake.
After 5 days the order was finally updated to "delivered". But 3 days later I still hadn't recieved anything ingame.
I contacted them, but they claimed to have proof that it had been sent. After some debate, they offered to send a smaller amount as compensation, arguing that they had already sent me what I paid for. I foolishly agreed.

A week later, still nothing.

They won't be recieving any more orders from me.  

 
Ripoff. At least I got a refund by Paypal.  

 
Isn't it fairly obvious that those who posts comments that are positive to these sites are in fact the site owners themselves. People don't come to these kind of forums to share their good experience, they come here to whine and warn others.  

 
i finaly talked them into giving my money back, but i dont really expect them to send anything back.  

 
i have ordered so many times from this website ,and i always get the money in 30 mins which as they promise .
well,the operators i have met are very polite and are not as bad as you said.  

 
info: Please wait for a site operator to respond. Please don't forget leave your feeback when this chat end.
info: You are now chatting with 'celia'
celia: Hello, how may I help you?
Me: Hello, I requested a refund yesterday after not receiving my gold. I was told that I would get a refund and that it would be in my PayPal account today. I still have not received the refund.
Me: Each time I ask for a refund, I am told to be patient. I want my money refunded to PayPal right now.
Me: Can you please speak with your manager and get the money refunded now, while I wait?
celia: Can I have Your order number please?
Me: xxxxxxxxxxxxxxxxx
celia: Hold on a moment please , I will check it for you. Thanks for your patience
celia: ok
celia: you will get your refund
Me: Now that you have checked it, will you refund my money?
Me: It was supposed to have been refunded.
celia: yes
Me: Can you do it now?
celia: i will check it
Me: Check what? You already checked it yesterday and told me the money would be refunded in 24 hours.
celia: you can check your card in a few hours ok ?
Me: Now it has been 24 hours, so refund my moneyu.
Me: No.
Me: You say that every time
celia: i told you ?
Me: If you do not refund it now, I will go to Paypal and file a complaint
celia: yesterday ?
Me: Your "Live Support" told me
Me: Yes
Me: Now you tell me to wait AGAIN
Me: No
Me: I will not
celia: i was not working yesterday
celia: yte s
celia: \i will do it
celia: ok ?
Me: I cannot help that. Live Support told me it would be refunded today
Me: I will wait right now while you do it.
celia: if it told you
Me: I have PayPal open and can see
celia: that is done
celia: so you can just wait for your money
Me: I was told yesterday to wait. Why can you not refund it now?
celia: we refunfde to you
Me: It is not possible toknow who I am speaking to since you do not use real names - like "celia".
Me: When will you refund it?
celia: but you should wait for it and check your card
celia: ok?
Me: I was told that YESTERDAY
Me: Why can you not refund it now?
celia: now why dont you wait for a more time ?
Me: Why can you not refund it now?
Me: Yesterday, I was told to wait and did
Me: Why should I have to wait more?
Me: Refund the money while I wait with you.
celia: we done it
Me: Let me check PayPal
celia: you can just wait for it to your card now
celia: ok ?
Me: No, I am checking PayPal right now
Me: I have already waited since yesterday and will not wait anymore
Me: There is NO refund on PayPal, I am looking at it right now.
celia: but we did it
celia: wait for your money ok ?
Me: I cam looking at PayPal and there is no refund.
celia: i know
Me: PayPal is instant, it shows up as soon as you do it. What is the transaction ID number?
celia: i told you several time you should wait fo r your money
Me: If you refunded it, you will have a transaction number.
Me: And I told you no, I do not want to wait any more.
Me: If you refunded it, what is the transaction number?
Me: I was told to wait yesterday and will not wait again.
Me: Are you going to refund my money right now or not?
Me: Yes or no?
Me: I'm still waiting for the PayPal transaction ID number. If you cannot provide it then you have NOT refunded the payment.
Me: Since you are choosing not to respond, I will file a complaint with PayPal. The will simply hold the money.
info: Chat session has been terminated by the site operator.  

 
I am still trying to get a refund from this site! They never delivered the LotRO gold I ordered. Every time I contacted them, they said to give it two more hours and the gold would be there. Finally, I got fed up and asked for a refund. Now, I'm getting put off repeatedly on that. I sense a PayPal dispute coming soon!  

 
I have bought from them over 5 times.......I will never again

Here's my chat:

Please wait for a site operator to respond. Please don't forget leave your feeback when this chat end.

You are now chatting with 'kevin'

kevin: Can I have Your order number please?

Mike: 20070729170955593

kevin: Hold on a moment please , I will check it for you. Thanks for your patience

Mike: I just ordered it and paid now my panel is saying "Cancelled Order"

kevinCanceled: please take a screenshot of your ID card/Driver licence with your camera/scanner then email it to withgames@gmail.com

Mike: why?

Mike: I have bought a buch of isk from you before

kevin: our rule

Mikebunch: I have spent over $xxx worth of ISK from you in the last month. I have never had to do this before.

(ignored for 10-15 min)

Mike: If this is how I'm going to be treated I'll take my business elsewhere.

kevin: ok

Mike: refund my $$

kevin: ok

kevin: please check your email for the refund mail in 96 hours.

Mike: 96 hours?

Mike: Im copping this conversation and sending it to your boss. This is a great way to treat returning customer.

kevin: ok

I'm pissed.  

 
Very poor service. Paid them and didn't recieve gold. They will steal your money. I phoned there so called customer service and I could not understand one word they said.

I wish i read these reviews before giving my money away

DO NOT BUY FROM THIS SITE.

[Edited on 6/30/2007 by kellighans]  

 
This site is terrible. Don't be impressed by the nice layout of the site, because that's the only good thing about this company. The prices are extremely cheap, and that should immediately be an indication something is wrong. There is literally no customer service. There have been no replies to my many emails. I am taking this to paypal immediately, but I am sure this site will never, ever provide a refund. Bottom line, DO NOT USE THIS SITE!!!!  

 
I bought some virtual cash from this site, first 2 times was fine and they had a very fast delevery, So very fine service. Then 3th time was a bad experience. now i finaly talked them into giving my money back, but i dont really expect them to send anything back.

And yes there live chat is automated - Untill some point.

So "poor" rating to them, Dont use this site.  

 
Do not use this site. They will steal from u. i am currently trying to get my money back. i have logged a complaint with bbb.org. Please nobody use this site  

 
Very poor service. Live chat is automated messages and no delivery after 4 days of waiting. Noone has ever contacted me on my email address to explain. So that's a waste of money.

Do not, I repeat, do NOT buy from them.