The 4 online WoW gold sellers mentioned below are four different websites all owned by THS International Inc (reading the fine print).

Word of Warning: DO NOT SEND AN IMAGE OF YOUR CREDIT CARD OR YOUR IDENTIFICATION TO ANY WOW GOLD SELLER!!!!

I have attempted in the last week to make four purchases of WoW gold from 4 online companies, and have used PayPal for all four purchases. I was then contacted by phone by each of these 4 companies and requested to email images of the credit card (front and back) that I used for the Paypal purchase and my identification (my drivers license). I refused to do so to all four companies. And was told that I had to do so in order to receive my purchase.

My Paypal account is a Verified Account. I use Paypal to make online purchases frequently. I use Paypal to avoid disclosing my personal or credit information. That is what Paypal is for.

No other online company whom I have made Paypal purchases from has ever requested either by email or by phone any of my personal or credit information. The only companies who have ever requested or required it were online WoW gold sellers.

These WoW gold sellers do not have a business address posted on their website. The phone number does not work or no one answers it. The Live Chat people do not seem to understand the purpose of using Paypal, and keep insisting that I disclose personal and credit information. No one responds to emails sent to the posted Customer Service email addresses.

I feel that the agenda of these online WoW gold sellers is to harvest personal information and credit card information to aid them in either making unauthorized cash withdrawals from my Paypal account or to commit identity theft.

So, PLEASE, do not provide additional personal or credit information to these people. WoW is not worth it.

Thank you for listening,
Cass
California
5/5/08  

 
I just tried to order 120 million mesos from them and they need my driver's license or ID. ...WTF?!?!?!

Since when should a guy send his United State's ID to a company in CHINA! I smell Identity theft.

I thought them calling me was bad enough, but no, they need my identity too.

I asked for are refund, and I hope that I recieve. It's still pending in my bank account. Grrr.

Atleast they have good customer support, sort of.

Overall i rate them 1/10. 1 for the support I got. Hmph. -sad-  

 
These guys used to be reliable, but my last two experiences have really been bad.

In neither case did they ever proactively tell me my order was delayed or give me any indication when I might expect to have my order delivered. In the first case it took them 10 days to deliver 1000g. In the second case it took 4 weeks.

When I contacted customer service all I got was vague apologies and promises of my gold being delivered soon and that I was highest priority on my realm. One time the customer service rep even told me, "your order is ready, please login and go to Org for delivery" after an hour of waiting I was told my another CSR that my order wasn't ready, I shouldn't have been told to login for pick-up.

That order that was delivered 4 weeks after I placed it, that delivery was a week after the first time I requested my order be cancelled and my money refunded. And at no time did they even offer me some type of compensation, despite what they say on their website...

They've never scammed me, but they have crappy customer service and with the new dailies I can earn 2000g in the time it takes them to deliver 1000g. There are some good reliable vendors rated highly on this site, use of them and steer clear of THSale and their related sites...

[Edited on 4/22/2008 by wowplayer]  

 
Absolutely the worst company i'v ever dealt with.

Same story, bought PLing. Account was banned within 24 hours. They were caught botting.

Asked for a manager, depending on who you talked to, he was either on vacation or out of the office. Asked daily for 3 months, same story.

No offer of compensation, just the same retoric "we're sorry, manager busy, please wait days"

Avoid these guys.  

 
Here is a copy of one of the many scripts I had with them to sort out stuff with them always with no good results. By the way don't ask to speak to a manger he's never there or its not there policy for what ever reason.

You are now chatting with 'VIP-Dept'

Bruce lee: Hello

VIP-Dept: Hello, Welcome to THsale Support Center! How may I help you?
Bruce lee: Hi

VIP-Dept: ^^ Hello

Bruce lee: I have had a complaint from some people in my guild using power leveling

VIP-Dept: plz wait

VIP-Dept: I'll transfer you to PL department, then you may talk with them about your problem ^^

VIP-Dept: Just register an account on our website if you are new, or update your account information if you already have one. We will send your gift to you within a week. Please be sure to enter the correct home address with your account information.

VIP-Dept: Sorry, the person is not here now

VIP-Dept: Could contact LC a few minutes later ? ^^
Bruce lee: They have had there world of warcraft characters suspended. They got in touch with blizzard. Blizzard told them that some one using your account is using a bot. Your staff said you don't use bots.
Bruce lee: Its obvious you are using bots not people because some people have logged on and seen your guys just going backwards and forwards not like normal people.

VIP-Dept: I'm sorry, I cannot answer your questions ^^ .Only PL department know what's the course of power levering

Bruce lee: This is what is getting people suspended.

VIP-Dept: I'm not PL staff, sorry for cannot answer your questions,sir

Bruce lee: Can you tell me who the manager of the company is and pass me through so I may deal with him/her.

VIP-Dept: I can understand your feeling, but the PL staff is not here now. Maybe back in 5mins ^^

Bruce lee: I don't want some one to understand how I feel just pass me through to some one in charge please.

VIP-Dept: I'm trying to transfer you now
Bruce lee: thanks

VIP-Dept: plz wait, thanks
You are now chatting with 'pl-smile'

pl-smile: Hello, Welcome to THsale Support Center! How may I help you?

Bruce lee: Hello Mr smile how are you today?

pl-smile: fine

pl-smile: thanks

pl-smile: and you ?

Bruce lee: good

pl-smile: ok

Bruce lee: I have a probelm with my account it has been suspended

pl-smile: really

pl-smile: sorry to hear that

pl-smile: but plz dont worry

pl-smile: when it recover we will go on it for you

Bruce lee: Yes I got in touch with Blizzard they said some one using the account was using a Bot

pl-smile: not

pl-smile: we never use that

Bruce lee: I contacted your staff prior to my purchase of power level and they did say they don't use it. But when my friend logged on to monitor he noticed that your guy only when backwards and forwards.

pl-smile: plz trust us

pl-smile: we really dont use that

pl-smile: and have you got your account back ?

Bruce lee: Yes but I can't trust this any more. My other friends have said they have the same problem with your company. You say you don't use bots, but all your guys do is go backwards forwards and kill monsters, take lots of damge almost die, ive seen bots do this before

pl-smile: but what do you want to do now
Bruce lee: Ok at least you admit you use Bots. I want some compensation. I purchased 37 to 60. I only got to 48. I had to do 3 of those levels my self because you guys are super slow. I want some gold then.

pl-smile: no

pl-smile: we never use that

pl-smile: we can go on it for you

pl-smile: and give you more gold

Bruce lee: I beleive you mean "we never do that" however, why not? this would be only fair? No I think if you just give me 200 Gold I will be happy, thats cheap for you.

pl-smile: sorry

pl-smile: we will give you more gold

pl-smile: but im not sure that will be 200g

pl-smile: cuz we dont charge that

Bruce lee: No I want just 200, please send, you are fair company are you not?

pl-smile: sorry

Bruce lee: I mean you are cheating people out of there money cause of your use of Bots, which you say you don't use, which people now know you do, then you won't help compinsate, it is a dishonest practice..

pl-smile: no

pl-smile: we never want to do that

Bruce lee: Well thank you for your help smile, it is always a pleasure dealing with you as you don't have a clue what im saying, I won't ask for a manager because you will tell me like other people he is away on business, is sick, is out of the office or possibly even gone crazy and not decided to come in, have a nice day

pl-smile: really sorry for that

pl-smile: and thanks  

 
They had no problem taking my money but never sent my online currency. Their online support blatantly lied and I am $80 short.

Do not pay for their service!  

 
Alright, I've used one of the THSale sites, Power4Game, three times in the past for WoW gold, and I had no problems. Then with the recent purchase I got nothing but radio silence... Most of the e-mails at the Power4Game web site bounce back, or have full inboxes.

The Power4Game guys, and likely most of the THSale sites, now just take your money and run. Avoid these guys, and all the Itemrate and THSale sites at all costs.  

 
ok theres many things that are very very wrong with these companies. One, their all Asian so if you call them you cant understand any damn words they say. I bought 1000g on wow and guess what i never got it. They said it must have gotten caught by blizzard but i knew that was a lie cause i would have gotten a suspension or a warning from blizzard...a week later i complained again and they said they'd send 500 more gold just cause they feel bad, but guess what it never came, so fuck these gay companies, and also i just did wowgoldvip for pl and i got my account permeantly banned probably because wow admins can see that its not you playing from china  

 
...additionally, they called me several times and asked the same questions. I guess that was just to make a smoke screen and look like they were making progress. They sound foreign (Asia somewhere), but relatively friendly considering the lack of proper English structure.  

 
I was about to rate poor, but I have a few factors to consider.

First, I made three orders with them. First two were delivered within minutes, as expected. Great service, no problems. Third order took days, never received it. When I contacted support they claimed to be out of stock.

If you're out of stock, don't sell it. That's called fraud.

It took some threats to contact paypal to get any results out of them, but finally I got a prompt refund about ten minutes after my angry request.

I got a full refund.

So instead of poor, I rate fair. Cause hey, I did get 2 transactions out of three, and I did get a refund.  

 
I have had mixed results with this company, and find that they do not always have enough currency in stock. You can imagine, right, how hard it is to keep gold, isk, etc., stockpiled for every server for every game?

I have experienced the situations discussed above, but have always found that, when treated with kind respect, the people at THSale are very accommodating. They have always given me a clear picture of the situation, and eventually have come through, even fulfilling in multiple shipments.

When a recent order took longer than any I have experienced, they apologized profusely and offered me a refund.

I think the prices are (at least for the games I know) some of the lowest out there, and while it hasn't always been smooth sailing, they've proven honesty and integrity.

And I'll bet it REALLY SUCKS to be them, working with people who complain all the time (which must be a regular thing, since the currency supply is so erratic).

Anyway, I guess I just want to say that I like this company because they have been fair and honest with me, even in bad situations--Probably because I am always friendly, understanding, fair, and honest with them.

My two cents, er, plat, er, gil, er...  

 
As read below, I have used a couple of other services for buying eq platinum with no issues. Tried this one, and it's been over 24 hours with excuse this excuse that. I am only writing this to prevent others from buying. I'm only losing 29 or so dollars, but fraud is still fraud. False advertisement and fraud are all this business can provide you service with. DO NOT BUY FROM THIS WEBSITE!  

 
Purchased 1-60 PL. I never received an email telling me they were starting my leveling. I tried to reach them for three straight days on live chat (3 hours/day, 9 hours total) with no response. I emailed them several times with no reply. My account was suspended for 72 hours. Overall a terrible experience and I am out $110 and never received the leveling. STAY AWAY!!!  

 
Many websites and THsale belongs to same company,such as
BroGame.com
eing.com
oforu.com
mygamestock.com
rs4sale.com
power4game.com
igs.com
proleveling.com
mmocart.com
gocdk.com
gamemobile.com
withgames.com
wowgoldvip.com
akgame.com
gamegoldvip.com

Everyone must pay much attentions on them!!!  

 
I had a similar situation as others here. I was promised delivery in 30 minutes. Well three days later - still nothing! No email, no communication at all. I went on the live chat and was told that it would take another 24 hours for delivery because they did not have the plat in stock. I said, well on your site it says you update everything to show what is in stock. Of course they had no reply for that. I said, if I don't have it in 24 hours I will file a chargeback with paypal. 24 hours later (almost to the minute) I had half of my delivery. The next day I had the other half. I would never use them again.

I don't know if there is actually one single company online that does this that can be trusted.  

 
just don't even consider them, they will lure you in with false advertising and then you get screwed...

I lost my wow account to their so called bot free power leveling. Banned 2 days later for 3rd party applications.  

 
I used THSale months ago. Ordered gold, got no reply, no email, nothing. I waited a day, emailed them, nothing. Tried the online chat, wouldn't work. After 5 days and no contact with them I created a dispute through paypal. Their reponce was they had low gold levels and give them a few days. I waited another 5 days and then asked Payapl to refund the money. Paypal (bless them) returned the money in about a week.

So this past weekend I ordered with THSale again (I had forgotten they where the problem company). The website said instant to 24hour delivery. NO confirmation email, no contact of any kind. So after 24 hours i got on their chat page and was told it was processing, give it a day. SO 48hours I chat with them again, so sorry, wait 3 hours and it will be complete. 72 hours and I basicly get told that unless I return the money I stole last time (I had to check paypal history to even know what he was talking about) I wasn't going to get a refund now. I'll post the full chat below. So back to paypal, create a dispute, this time their reply wasn't even an attempt at trying to cover their ass. Paypal refunded the money in less than 24hours.

I need to snd Paypal a cookie or something. Here is the final chat I had with THSale's rep.
-------------------------------------------------
info: All operators are busy now ,you are in queue in 1 now and you will be talked in 0 minutes .Please wait for a site operator to respond soon .
info: You are now chatting with 'Roy'

Roy: Hello, nice to meet you. How may I help you?

Me: I place an order over 5 days ago and have not been contacted about it. I'd like to cancel the order and get a refund

Roy: Yes

Roy: May I know why you reversal your money for this order <order number removed>

Roy: Which was on Feb 18th

Me: because it should have been delivered 5 days ago

Roy: I am talking about previous order

Me: that is not my order, I placed the order on 8-11-07

Roy: Same person, same paypal account

Roy: <email address removed>

Me: I do not remember that order, let me check my paypal

Roy: Ok

Me: I see that one now. it looks like it was the same issue. no contact from the company and no delivery of the order

Roy: No delivery ?

Me: I never received the gold

Me: Had I realized this was the same company I would have not placed the order.

Roy: It seems that policy didn't allow us to give you a refund

Me: so I am out the money unless I file a grievance with paypal?

Roy: I guess so

Me: OK I'm going to post this chat with my grievance then.

Roy: Since you pay back that money first we will give you a refund

Me: You want me to pay you money for a product I never received to get a refund for another product I never received?

Roy: You never came here to get solutions

Me: I have logged on to this chat system 3 times to get a resolution. Do you have a resolution for this?

Roy: Money back

Me: I thought you just told me I could not get a refund.

Roy: I guess so

Me: So is there a resolution where I either get the gold in game, or a refund by paypal?

Roy: Send the money back for that order Feb 18th

Me: I never received the gold from that transaction either, that's why I had to get the paypal reversal.

Me: I think we are going in circles here. So I'll say good day and move on to the next step.  

 
I ordered 600 gold to be delivered to the Korailstrasz server. The Web Page said within 24 hr delivery. After 28 hours No Delivery, No Notification, NO NOTHING! When I complained they offered me a 2% compensation(which is only 12 gold) I can do that in an hour in Outlands if I had the time. I spent an hour with the on-line chat to get info and finally I just asked for a refund.
On the Site it has a box for a Coupon Numbers, the Reps have never heard of Coupons and don't know where you can go to get you for one.  

 
Terrible customer support. I'll not buy from them again.  

 
bought 300million isk for eve online. was sent 300isk instead (which is worth less than a penny). There customer support sent me an obviously photo shopped "screen shot" of the transfer where more zero's were added in (in a different font might i add)and claimed they had fulfilled their obligation. DO NOT USE THIS SITE, avoid like the plague!