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THSale - In depth
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THSale is a Chinese currency seller that was
founded in November 2004. The website became active in
February 2005 and since then has attracted a significant amount of visitors.
It is now catching up with the market leader,
IGE. As of June 08, 2007, THSale sits at an Alexa ranking of 27,026, not far behind IGE’s 26,303.
The graph by Alexa.com below shows the progress of THSale (blue) in comparison with IGE (red) over the last 3 years.

The website gradually picked up traffic at the end of 2005 and started to
expand aggressively from there. In 2005, THSale was quite busy selling on ebay
before shutting down their auction business around the end of June with June 28, 2005
being the last feedback entry in their profile. THSale received a
ebay
feedback score of 976 with an overall positive ratio of 99.3% before their account was closed.
According to THSale, the company was found by a group of dedicated players who they said were
employed full time elsewhere and took turns to look after the business at first.
Other websites owned by THSale include
ItemRate and
Power4game.com.
Feedback from gold buyers about this company have been mixed: Lekebil
posted a positive review on
mmowned,
which also seems to reflect its current
Bizrate reviews.
However, there have also been complaints about slow deliveries and banned accounts, mainly found at the
complaints board - for their main site (THSale),
as well as for their sister site (ItemRate).
In comparison, IGE lands at only 2
complaints.
As at June 08, 2007
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THSale - User comments
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Comment by sidster71 on 12-06-2009 9:27 AM
These resellers are not only useless at getting you there gold or online money but are scammers/hackers as well. All my EVE accounts were banned due
to them secretly sending me ISK.
DO NOT USE THEM it's not worth the risk!!
 
Comment by babyasleep on 08-05-2009 3:18 AM
Worst company ever. no gold delivered, not good customer service, no refunding policy unless you file a dispute on paypal. all in all, dealing with
them is the most stupid thing that ever happens to me. Be aware, don't use them ever again.
 
Comment by nyibnkr on 27-01-2009 6:43 PM
I placed an order for wow gold in the first week in January 2009. I have received nothing after four weeks. I ask about my order every day and receive
the same response: "we have no inventory please give us a few more hours." DO NOT USE THIS COMPANY. IT IS A SCAM!
 
Comment by jimikoom on 22-10-2008 2:53 PM
bought WoW gold but not recived.
try another site www.cvogame.com and I got the gold great!
[Edited on 10/22/2008 by jimikoom]
 
Comment by MrMan15 on 26-09-2008 4:24 PM
I have had no bad experiences with Thsale...
Have made several orders for Ananrchy Online, they sent me a 50% coupon code.
After using the code to make a larger order than normal the delivery was delayed, because of this they gave me 200million credits free.
 
Comment by Luckshmey on 24-07-2008 6:33 PM
This is a fraudsters!!
you: money back now! OR there will be more news about you!
Sabrina: you can cancel it by yourself
you: How??
Sabrina: in paypal
Sabrina: in paypal do it
you: dont say that you cant!
you: I havent an paypal accaunt!
you: I've paied via credit card!
you: I never seen this shit before... chineese scummers
Sabrina: but the order says you pay to by paypal
you: in yours shop there 2 options
you: to pay via paypal and via credit card thru paypal!
you: I paid with my card!
you: Fuck... this was fake paypal??
you: And you just steal my credit card??
you: one moment
Sabrina: no its pay by yourself
you: so give my money back!
Sabrina: you can cancel it by yourself in your paypal management
you: sec I MUST to write it in the forum
you: I HAVENT PAYPAL ACCOUNT!
you: I MUST to go to my bank or call them!
Sabrina: you can try it
you: one moment, i better copypast this shit
 
Comment by Luckshmey on 24-07-2008 6:17 PM
Sorry for english, Im from France. This is a natural scum!
Read and have fun:
Chat InformationPlease wait for a site operator to respond.
Chat InformationYou are now chatting with 'Mary'
Mary: hi
you: Vous ici ?
you: hi
you: Excusez, je vous ai commandé maintenant la clé, mais n'a pas reçu le message sur la livraison sur le courrier électronique
Mary: Vous ici ?
Mary: no understand
you: English only?)
you: sorry) I've just ordered an cd-card for WoW but havent any email from you
Mary: sec plz
Chat InformationPlease wait while I transfer the chat to 'Sabrina'.
Chat InformationYou are now chatting with 'Sabrina'
Sabrina: hello
you: Excusez, je vous ai commandé maintenant la clé, mais n'a pas reçu le message sur la livraison sur le courrier électronique
you: Or you speake only english to?)
Sabrina: plz give me your order number
you: Wich order number?
you: where I can see it?
Sabrina: G0807.........
you: Sorry agein... no any email from you!))
you: no orders no numbers!))
you: only paypal email)
you: Détails du paiementPrix de l'objet : $35,00 USD Total : $35,00 USD Description de la commande : Gocdk.com your
IP:195.146.241.237,OrderCode:G080725011817371 Acheteur : Christian Pellegrin
you: Oh :/
Sabrina: plz sec
you: sorry my order number seems to be G080725011817371?
Sabrina: ok
Sabrina: why can you pay to my moneybookers ?
you: when and how I can purchase my cey?
you: or! i tried but there is only bank transfer)
you: I dont want to use my bank account. And it seems that yours moonebookers accaount cant worc with bancard
you: I've made something wrong?
Sabrina: we will call you to verify the info ,are you ok ?
you: ok
Sabrina: plz sec our calling worker out
you: How long to wait?
you: I need in game ))
Sabrina: if you can pay to my moneybookers we can send it now
you: Your moneybookers account dont accept credit cards!
you: Only bank transfers!
you: Do you know that?
Sabrina: yes
you: And how I must to pay via bookers? ))
you: 5days for money tranfer, and I dont want to use my banc account for the games)
Sabrina: if you pay to paypal ,we have to calling to verify the info
you: Call me please now!
you: I must to go!
you: in the game ))))
Sabrina: plz sec our calling worker out
you: are you robot?)
you: I will go to randyrun.fr better ))
Sabrina: our manager rule:all orders have to calling to verify the info
you: no problem - im waiting!
you: but how long??
Sabrina: 30mins
you: Le magasin des engrais...
Sabrina: whats mean ?
you: Shit-shop)
you: Give my stuff or moneyback
you: 30mins for call... jokers
Sabrina: you can cancel it by yourself
you: I havent paypal accout to do that
you: ok i will wait sometime
Sabrina: OK
you: Yours suppots hobby is long-day wa-wa?))
you: What he can do for 30 mins?)
you: or sex on phone with another cutomer?))
Sabrina: we calling now he come back
you: wow!)
you: Im happy))
Sabrina: plz sec we try it
Sabrina: we call you bue no one to answer ???
Sabrina: why ???
Sabrina: we call you but no one to answer
you: are you joking or what?
Sabrina: we just calling it but no one to answer
you: 8-O
you: scummers(
Sabrina: +33 0320561534
you: yes!
Sabrina: but no one to answer why ?
you: Lille
you: because you cant to call normally!
you: I havent any calls!
Sabrina: what?
you: do you want my money for noyhing?
you: china?))
you: scummers?)
you: fuck... I see it now on mmobux.com (((
Sabrina: we can call it again
you: ok im in shit and loose my money((
you: realy??
you: so call!
Sabrina: plz sec
you: (((
you: Comment by godfather9999 on 05-01-2008 4:01 AM Many websites and THsale belongs to same company,such as BroGame.com eing.com oforu.com
mygamestock.com rs4sale.com power4game.com igs.com proleveling.com mmocart.com gocdk.com gamemobile.com withgames.com wowgoldvip.com akgame.com
gamegoldvip.com Everyone must pay much attentions on them!!!
you: fuck! I will call you! we will call you!
you: Comment by riotnikki on 03-11-2007 10:29 PM I had a similar situation as others here. I was promised delivery in 30 minutes. Well three days
later - still nothing! No email, no communication at all. I went on the live chat and was told that it would take another 24 hours for delivery
because they did not have the plat in stock. I said, well on your site it says you update everything to show what is in stock. Of course they had no
reply for that. I said, if I don't have it in 24 hours I will file a chargeback with paypal. 24 hours later (almost to the minute) I had half of my
delivery. The next day I had the other half. I would never use them again. I don't know if there is actually one single company online that does this
that can be trusted.
you: 30 minutes! I've just hered this!
Sabrina: we can call it again but no one to answer
you: year 2007. eat my money - there will be year 2008
you: must be year 2006
you: 2008*
you: dont close this fucking window - I must to copypast this shit
Sabrina: you too
you: One sec - I wil be yours best promouter! ))
 
Comment by powerleveling911 on 26-06-2008 1:04 AM
Comment by plois14 on 21-06-2008 3:25 AM
First of all, i dont know what can be wrong with you guys, i really dont believe that all of you got so much bad experiences, maybe some of you are
just from other companies... but thats not my problem...
I have done many orders with this company, and never had a problem... but you know what your problem is guys? you need to stop using PL services from
any site, and stop buying WoW gold... does actualy any of you think of how many servers are in this game? and every server has a 2 factions, with this
you can double the servers, now... put yourself in this, and go farm 50000 Gold, on 15 servers, will you do it in a week? i dont think so, maybe they
are not only 1 worker for farming this gold, they are many... but it still not easy.
And about PL... and using bots... LOL, let me tell you something, lets say you are hirred somwhere, you are a postman to say, and they dont give you a
car, a ride... or something for your deliveries, and lets say that they dont care, or they dont allow you to use a car, what you will do? will you
just run miles? or you will get a car and fuck your boss in the head, i mean... come on, it's not watching you every step, thats the same with this
companies, even if theyr boss says "DO NOT USE BOTS" and post this on site, but people are getting very boored to do just the same thing all day...
so, stop using PL services from any company online, and get PL yourself, get a raid/party with friends, find people to help you in game, you are just
wasting your money.
I play wow too, i have 2 accounts on US, and 6 lvl 70 chars, and 3 accounts on EU, with 2 lvl 70 chars... all done by me, and by doing instances and
raids with people in game, quests... and other stuffs, thats what you need to Power Level, thats the same thing that this companies do, if they dont
use bots, and you can do it yourself, unless you are way too dumb and give your money away, and about gold... you can farm all the gold you need
without a problem.
I am buying from this company EVE Online ISK, so far i didnt had any problem, doesnt matter if they are chinese or not, and they are not asking for
any ID's or credit card photos, probably they will do it, if you will buy 15000gold or 15000m isk, thats some money there, would you prefer to lose
them if you where on that company? 15000m isk it's like 500-600$, now, who gives so much money for a game? it's quite normal to ask you for some
identification.
And another advice for you guys, when you wanna buy some gold or isk, or anything else, ask for stock first !!! go on live chat and ask for stock, if
they tell you there is stock, than stay on live chat while you place your order, stay there untill you finish and tell that agent after you paid...
this way will save you waiting for that gold.
My overall to this company would be 10/10 for customer serice/live help... bla bla bla and 10/10 for EVE Online services.
 
Comment by Beerman on 07-06-2008 6:20 AM
I placed an order then went looking for reviews lol, should've been other way around I know. Surprisingly after reading the horror stories I did get
what I ordered in about a day. Their service seems very similar to dgamesky, in fact it sounded like the same operator who called me to confirm my
order.
 
Comment by whit on 06-06-2008 2:58 AM
Same thing account got banned and they just tell u they can't confirm refund w/o their supervisor.. but guess what he is never there! It was actually
my husbands account that got banned and he had 6 70s already =( So just don't use them they will for sure get u banned and they won't refund u. I
put in dispute through credit card and paypal so hopefully I will get a refund
 
Comment by levelduped on 02-06-2008 8:18 AM
thsale.com got my account banned  i warn you guys, never avail of their services...
check the blog link below, the blogger provides his detailed experience with thsale.com...
http://www.wowgoldfacts.com/?p=39
again, if you don't want your account to get banned, then stay away from thsale...
 
Comment by sharg on 30-05-2008 2:21 AM
THsale.... trust me guys, STAY AWAY FROM THIS GUYS ... all they do is LIE LIE and LIE... they always try to please you with words but they never do
it. I Purchased 1-60 in 8 days service from them, but I was checking on my char on my friend's account. They BOT to the max, but when you ask them
they will simply say "WE NEVER USE BOTS" etc. my account was banned because of them, and when I came back for compensation this is what they did.
-----------------------------------------------
Chat InformationAll operators are busy now ,you are in queue in 1 now and you will be talked in 0 minutes .Please wait for a site operator to respond
soon .
Chat InformationYou are now chatting with 'Niny'
Niny: Hello, Welcome to THsale Support Center! How may I help you?
Shargu: Hi ... You just got my account banned... I purchased 1-60 power leveling service in 8 dyas
Shargu: days*
Niny:
Niny: ok
Niny: Please wait for a moment; I'll transfer you to the operator who handles power leveling issues.
Chat InformationPlease wait while I transfer the chat to 'PL-Wendy'.
Chat InformationYou are now chatting with 'PL-Wendy'
PL-Wendy: Hello, Welcome to THsale Support Center! How may I help you?
Shargu: Hi ... You just got my account banned... I purchased 1-60 power leveling service in 8 dyas
Shargu: you said you NEVER use bots... MY ACCOUNT IS BANNED!!!
Shargu: give me another account with 2 GEARED level 70 !!
Shargu: answer me .......
Shargu: don't run away
PL-Wendy: and what level is your banned account ?
Shargu: wat is that supposed to mean ???
Shargu: what level is my account ?!?
Shargu: I have a level 70 GEARED ROGUE and level 70 GEARED DRUID
PL-Wendy: wait a sec.plz
PL-Wendy: Could you please give us your order number or paypal email or character name ?
Shargu: paypal email joshune_sune@hotmail.com
Shargu: character name YOU were power leveling Shargu
Shargu: order number PL2008051403480745687
PL-Wendy: ok.wait a sec.plz
PL-Wendy: i am check it now
Shargu: .....
Shargu: you said you never use bots
Shargu: u got my account banned because you use bots...
Shargu: GIVE ME ANOTHER ACCOUNT WITH level 70s !!!
PL-Wendy: and your another is lvl ?
Shargu: wat the fuck?
Shargu: my another?!?
Shargu: I have other characters... in dreadmaul and frostmourne level 70s
PL-Wendy: Thank you for waiting. I'll be with you in just a moment.
PL-Wendy: i know .if you another is lvl 1 now
PL-Wendy: we will give you level your another 1-50
Shargu: wtf?
Shargu: my account is BANNED
Shargu: because of YOU
Shargu: how about YOU give me another ACCOUNT with 2 level 70s in it ?
Shargu: YOU SAID YOU NEVER USE BOTS? YOU NEVER GET BANNED? then wat the fuck just happened to my account?
Shargu: I lost $70 dollars AND MY ACCOUNT! wat the fuck kind of service are you offering ?!?
Chat InformationThere may be a problem communicating with PL-Wendy. Please wait while your chat is transferred to another operator.
Chat InformationYou are now chatting with 'Kim'
Shargu: transfer me back to wendy
Kim: ok, but hold on please
Chat InformationPlease wait while I transfer the chat to 'PL-Wendy'.
Chat InformationYou are now chatting with 'Kim'
Shargu: ...
Kim: Sorry
Shargu: I couldn't send anything
Shargu: u disabled my chat functions?
Shargu: send me back to power leveling...
Shargu: I got my account banned
Kim: There has some problem with their system
Kim: sorry for that
Shargu: don't run away from me kim
Shargu: I got my account banned
Shargu: give me some compensation
Kim: ok
Kim: but i'm not in charge of powerleveling
Chat InformationPlease wait while I transfer the chat to 'PL-Wendy'.
----------------------------------------
never got through to them again...
so please, spread the word about this.. this is fraud man, not only they take ur money, they get your account banned... wtf? =\
 
Comment by BlackMonkey on 22-05-2008 12:11 AM
I tried selling my runescape account to them at www.Gold4Rs.com and they trying to say i never gave it to them and opened a dispute on paypal now i
don't what to do at all.. Never trust these guys
 
Comment by Cass on 05-05-2008 5:19 PM
The 4 online WoW gold sellers mentioned below are four different websites all owned by THS International Inc (reading the fine print).
Word of Warning: DO NOT SEND AN IMAGE OF YOUR CREDIT CARD OR YOUR IDENTIFICATION TO ANY WOW GOLD SELLER!!!!
I have attempted in the last week to make four purchases of WoW gold from 4 online companies, and have used PayPal for all four purchases. I was then
contacted by phone by each of these 4 companies and requested to email images of the credit card (front and back) that I used for the Paypal purchase
and my identification (my drivers license). I refused to do so to all four companies. And was told that I had to do so in order to receive my
purchase.
My Paypal account is a Verified Account. I use Paypal to make online purchases frequently. I use Paypal to avoid disclosing my personal or credit
information. That is what Paypal is for.
No other online company whom I have made Paypal purchases from has ever requested either by email or by phone any of my personal or credit
information. The only companies who have ever requested or required it were online WoW gold sellers.
These WoW gold sellers do not have a business address posted on their website. The phone number does not work or no one answers it. The Live Chat
people do not seem to understand the purpose of using Paypal, and keep insisting that I disclose personal and credit information. No one responds to
emails sent to the posted Customer Service email addresses.
I feel that the agenda of these online WoW gold sellers is to harvest personal information and credit card information to aid them in either making
unauthorized cash withdrawals from my Paypal account or to commit identity theft.
So, PLEASE, do not provide additional personal or credit information to these people. WoW is not worth it.
Thank you for listening,
Cass
California
5/5/08
 
Comment by fufufishie on 27-04-2008 4:52 PM
I just tried to order 120 million mesos from them and they need my driver's license or ID. ...WTF?!?!?!
Since when should a guy send his United State's ID to a company in CHINA! I smell Identity theft.
I thought them calling me was bad enough, but no, they need my identity too.
I asked for are refund, and I hope that I recieve. It's still pending in my bank account. Grrr.
Atleast they have good customer support, sort of.
Overall i rate them 1/10. 1 for the support I got. Hmph. -sad-
 
Comment by wowplayer on 22-04-2008 3:14 PM
These guys used to be reliable, but my last two experiences have really been bad.
In neither case did they ever proactively tell me my order was delayed or give me any indication when I might expect to have my order delivered. In
the first case it took them 10 days to deliver 1000g. In the second case it took 4 weeks.
When I contacted customer service all I got was vague apologies and promises of my gold being delivered soon and that I was highest priority on my
realm. One time the customer service rep even told me, "your order is ready, please login and go to Org for delivery" after an hour of waiting I
was told my another CSR that my order wasn't ready, I shouldn't have been told to login for pick-up.
That order that was delivered 4 weeks after I placed it, that delivery was a week after the first time I requested my order be cancelled and my money
refunded. And at no time did they even offer me some type of compensation, despite what they say on their website...
They've never scammed me, but they have crappy customer service and with the new dailies I can earn 2000g in the time it takes them to deliver 1000g.
There are some good reliable vendors rated highly on this site, use of them and steer clear of THSale and their related sites...
[Edited on 4/22/2008 by wowplayer]
 
Comment by stackbabber on 18-04-2008 11:10 PM
Absolutely the worst company i'v ever dealt with.
Same story, bought PLing. Account was banned within 24 hours. They were caught botting.
Asked for a manager, depending on who you talked to, he was either on vacation or out of the office. Asked daily for 3 months, same story.
No offer of compensation, just the same retoric "we're sorry, manager busy, please wait days"
Avoid these guys.
 
Comment by shizzel on 25-03-2008 4:17 AM
Here is a copy of one of the many scripts I had with them to sort out stuff with them always with no good results. By the way don't ask to speak to a
manger he's never there or its not there policy for what ever reason.
You are now chatting with 'VIP-Dept'
Bruce lee: Hello
VIP-Dept: Hello, Welcome to THsale Support Center! How may I help you?
Bruce lee: Hi
VIP-Dept: ^^ Hello
Bruce lee: I have had a complaint from some people in my guild using power leveling
VIP-Dept: plz wait
VIP-Dept: I'll transfer you to PL department, then you may talk with them about your problem ^^
VIP-Dept: Just register an account on our website if you are new, or update your account information if you already have one. We will send your gift
to you within a week. Please be sure to enter the correct home address with your account information.
VIP-Dept: Sorry, the person is not here now
VIP-Dept: Could contact LC a few minutes later ? ^^
Bruce lee: They have had there world of warcraft characters suspended. They got in touch with blizzard. Blizzard told them that some one using your
account is using a bot. Your staff said you don't use bots.
Bruce lee: Its obvious you are using bots not people because some people have logged on and seen your guys just going backwards and forwards not like
normal people.
VIP-Dept: I'm sorry, I cannot answer your questions ^^ .Only PL department know what's the course of power levering
Bruce lee: This is what is getting people suspended.
VIP-Dept: I'm not PL staff, sorry for cannot answer your questions,sir
Bruce lee: Can you tell me who the manager of the company is and pass me through so I may deal with him/her.
VIP-Dept: I can understand your feeling, but the PL staff is not here now. Maybe back in 5mins ^^
Bruce lee: I don't want some one to understand how I feel just pass me through to some one in charge please.
VIP-Dept: I'm trying to transfer you now
Bruce lee: thanks
VIP-Dept: plz wait, thanks
You are now chatting with 'pl-smile'
pl-smile: Hello, Welcome to THsale Support Center! How may I help you?
Bruce lee: Hello Mr smile how are you today?
pl-smile: fine
pl-smile: thanks
pl-smile: and you ?
Bruce lee: good
pl-smile: ok
Bruce lee: I have a probelm with my account it has been suspended
pl-smile: really
pl-smile: sorry to hear that
pl-smile: but plz dont worry
pl-smile: when it recover we will go on it for you
Bruce lee: Yes I got in touch with Blizzard they said some one using the account was using a Bot
pl-smile: not
pl-smile: we never use that
Bruce lee: I contacted your staff prior to my purchase of power level and they did say they don't use it. But when my friend logged on to monitor he
noticed that your guy only when backwards and forwards.
pl-smile: plz trust us
pl-smile: we really dont use that
pl-smile: and have you got your account back ?
Bruce lee: Yes but I can't trust this any more. My other friends have said they have the same problem with your company. You say you don't use bots,
but all your guys do is go backwards forwards and kill monsters, take lots of damge almost die, ive seen bots do this before
pl-smile: but what do you want to do now
Bruce lee: Ok at least you admit you use Bots. I want some compensation. I purchased 37 to 60. I only got to 48. I had to do 3 of those levels my self
because you guys are super slow. I want some gold then.
pl-smile: no
pl-smile: we never use that
pl-smile: we can go on it for you
pl-smile: and give you more gold
Bruce lee: I beleive you mean "we never do that" however, why not? this would be only fair? No I think if you just give me 200 Gold I will be happy,
thats cheap for you.
pl-smile: sorry
pl-smile: we will give you more gold
pl-smile: but im not sure that will be 200g
pl-smile: cuz we dont charge that
Bruce lee: No I want just 200, please send, you are fair company are you not?
pl-smile: sorry
Bruce lee: I mean you are cheating people out of there money cause of your use of Bots, which you say you don't use, which people now know you do,
then you won't help compinsate, it is a dishonest practice..
pl-smile: no
pl-smile: we never want to do that
Bruce lee: Well thank you for your help smile, it is always a pleasure dealing with you as you don't have a clue what im saying, I won't ask for a
manager because you will tell me like other people he is away on business, is sick, is out of the office or possibly even gone crazy and not decided
to come in, have a nice day
pl-smile: really sorry for that
pl-smile: and thanks
 
Comment by deathtron3000 on 22-03-2008 2:04 AM
They had no problem taking my money but never sent my online currency. Their online support blatantly lied and I am $80 short.
Do not pay for their service!
 
Comment by Frustrata on 19-03-2008 10:03 PM
Alright, I've used one of the THSale sites, Power4Game, three times in the past for WoW gold, and I had no problems. Then with the recent purchase
I got nothing but radio silence... Most of the e-mails at the Power4Game web site bounce back, or have full inboxes.
The Power4Game guys, and likely most of the THSale sites, now just take your money and run. Avoid these guys, and all the Itemrate and THSale sites
at all costs.
 
Comment by laxplaya on 18-03-2008 8:18 PM
ok theres many things that are very very wrong with these companies. One, their all Asian so if you call them you cant understand any damn words they
say. I bought 1000g on wow and guess what i never got it. They said it must have gotten caught by blizzard but i knew that was a lie cause i would
have gotten a suspension or a warning from blizzard...a week later i complained again and they said they'd send 500 more gold just cause they feel
bad, but guess what it never came, so fuck these gay companies, and also i just did wowgoldvip for pl and i got my account permeantly banned probably
because wow admins can see that its not you playing from china
 
Comment by gryphmage on 14-03-2008 7:41 AM
...additionally, they called me several times and asked the same questions. I guess that was just to make a smoke screen and look like they were
making progress. They sound foreign (Asia somewhere), but relatively friendly considering the lack of proper English structure.
 
Comment by gryphmage on 14-03-2008 7:39 AM
I was about to rate poor, but I have a few factors to consider.
First, I made three orders with them. First two were delivered within minutes, as expected. Great service, no problems. Third order took days, never
received it. When I contacted support they claimed to be out of stock.
If you're out of stock, don't sell it. That's called fraud.
It took some threats to contact paypal to get any results out of them, but finally I got a prompt refund about ten minutes after my angry request.
I got a full refund.
So instead of poor, I rate fair. Cause hey, I did get 2 transactions out of three, and I did get a refund.
 
Comment by Elemenopy on 25-02-2008 1:54 PM
I have had mixed results with this company, and find that they do not always have enough currency in stock. You can imagine, right, how hard it is to
keep gold, isk, etc., stockpiled for every server for every game?
I have experienced the situations discussed above, but have always found that, when treated with kind respect, the people at THSale are very
accommodating. They have always given me a clear picture of the situation, and eventually have come through, even fulfilling in multiple shipments.
When a recent order took longer than any I have experienced, they apologized profusely and offered me a refund.
I think the prices are (at least for the games I know) some of the lowest out there, and while it hasn't always been smooth sailing, they've proven
honesty and integrity.
And I'll bet it REALLY SUCKS to be them, working with people who complain all the time (which must be a regular thing, since the currency supply is
so erratic).
Anyway, I guess I just want to say that I like this company because they have been fair and honest with me, even in bad situations--Probably because I
am always friendly, understanding, fair, and honest with them.
My two cents, er, plat, er, gil, er...
 
Comment by jamesck3 on 10-02-2008 2:43 AM
As read below, I have used a couple of other services for buying eq platinum with no issues. Tried this one, and it's been over 24 hours with excuse
this excuse that. I am only writing this to prevent others from buying. I'm only losing 29 or so dollars, but fraud is still fraud. False
advertisement and fraud are all this business can provide you service with. DO NOT BUY FROM THIS WEBSITE!
 
Comment by TPage on 13-01-2008 1:57 AM
Purchased 1-60 PL. I never received an email telling me they were starting my leveling. I tried to reach them for three straight days on live chat (3
hours/day, 9 hours total) with no response. I emailed them several times with no reply. My account was suspended for 72 hours. Overall a terrible
experience and I am out $110 and never received the leveling. STAY AWAY!!!
 
Comment by godfather9999 on 05-01-2008 4:01 AM
Many websites and THsale belongs to same company,such as
BroGame.com
eing.com
oforu.com
mygamestock.com
rs4sale.com
power4game.com
igs.com
proleveling.com
mmocart.com
gocdk.com
gamemobile.com
withgames.com
wowgoldvip.com
akgame.com
gamegoldvip.com
Everyone must pay much attentions on them!!!
 
Comment by riotnikki on 03-11-2007 10:29 PM
I had a similar situation as others here. I was promised delivery in 30 minutes. Well three days later - still nothing! No email, no communication at
all. I went on the live chat and was told that it would take another 24 hours for delivery because they did not have the plat in stock. I said, well
on your site it says you update everything to show what is in stock. Of course they had no reply for that. I said, if I don't have it in 24 hours I
will file a chargeback with paypal. 24 hours later (almost to the minute) I had half of my delivery. The next day I had the other half. I would never
use them again.
I don't know if there is actually one single company online that does this that can be trusted.
 
Comment by jiberish on 24-10-2007 2:13 AM
just don't even consider them, they will lure you in with false advertising and then you get screwed...
I lost my wow account to their so called bot free power leveling. Banned 2 days later for 3rd party applications.
 
Comment by neonghost on 17-08-2007 11:51 PM
I used THSale months ago. Ordered gold, got no reply, no email, nothing. I waited a day, emailed them, nothing. Tried the online chat, wouldn't
work. After 5 days and no contact with them I created a dispute through paypal. Their reponce was they had low gold levels and give them a few days.
I waited another 5 days and then asked Payapl to refund the money. Paypal (bless them) returned the money in about a week.
So this past weekend I ordered with THSale again (I had forgotten they where the problem company). The website said instant to 24hour delivery. NO
confirmation email, no contact of any kind. So after 24 hours i got on their chat page and was told it was processing, give it a day. SO 48hours I
chat with them again, so sorry, wait 3 hours and it will be complete. 72 hours and I basicly get told that unless I return the money I stole last
time (I had to check paypal history to even know what he was talking about) I wasn't going to get a refund now. I'll post the full chat below. So
back to paypal, create a dispute, this time their reply wasn't even an attempt at trying to cover their ass. Paypal refunded the money in less than
24hours.
I need to snd Paypal a cookie or something. Here is the final chat I had with THSale's rep.
-------------------------------------------------
info: All operators are busy now ,you are in queue in 1 now and you will be talked in 0 minutes .Please wait for a site operator to respond soon .
info: You are now chatting with 'Roy'
Roy: Hello, nice to meet you. How may I help you?
Me: I place an order over 5 days ago and have not been contacted about it. I'd like to cancel the order and get a refund
Roy: Yes
Roy: May I know why you reversal your money for this order <order number removed>
Roy: Which was on Feb 18th
Me: because it should have been delivered 5 days ago
Roy: I am talking about previous order
Me: that is not my order, I placed the order on 8-11-07
Roy: Same person, same paypal account
Roy: <email address removed>
Me: I do not remember that order, let me check my paypal
Roy: Ok
Me: I see that one now. it looks like it was the same issue. no contact from the company and no delivery of the order
Roy: No delivery ?
Me: I never received the gold
Me: Had I realized this was the same company I would have not placed the order.
Roy: It seems that policy didn't allow us to give you a refund
Me: so I am out the money unless I file a grievance with paypal?
Roy: I guess so
Me: OK I'm going to post this chat with my grievance then.
Roy: Since you pay back that money first we will give you a refund
Me: You want me to pay you money for a product I never received to get a refund for another product I never received?
Roy: You never came here to get solutions
Me: I have logged on to this chat system 3 times to get a resolution. Do you have a resolution for this?
Roy: Money back
Me: I thought you just told me I could not get a refund.
Roy: I guess so
Me: So is there a resolution where I either get the gold in game, or a refund by paypal?
Roy: Send the money back for that order Feb 18th
Me: I never received the gold from that transaction either, that's why I had to get the paypal reversal.
Me: I think we are going in circles here. So I'll say good day and move on to the next step.
 
Comment by Thadium on 07-08-2007 4:44 PM
 I ordered 600 gold to be delivered to the Korailstrasz server.
The Web Page said within 24 hr delivery. After 28 hours No Delivery, No Notification, NO NOTHING! When I complained they offered me a 2%
compensation(which is only 12 gold) I can do that in an hour in Outlands if I had the time. I spent an hour with the on-line chat to get info and
finally I just asked for a refund.
On the Site it has a box for a Coupon Numbers, the Reps have never heard of Coupons and don't know where you can go to get you for one.
 
Comment by Gandhol on 07-08-2007 7:51 AM
Terrible customer support. I'll not buy from them again.
 
Comment by yourbiv on 07-07-2007 10:42 AM
bought 300million isk for eve online. was sent 300isk instead (which is worth less than a penny). There customer support sent me an obviously photo
shopped "screen shot" of the transfer where more zero's were added in (in a different font might i add)and claimed they had fulfilled their
obligation. DO NOT USE THIS SITE, avoid like the plague!
 
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