SV 10K New Price $40.22 ~ Regret buying. other site eg wowahservice 11K only $35.80, Save $4.42 !!!  

 
Bullshit. All I can say.

Ordered currency from them.

Every time I contacted their online support, they told me to connect and to see whether I would be contacted by the farmer.
I did not receive the gold, and afterwards, when I contacted the OS again, they told me, several times, to wait round 12 hours. It's been 5 days, still haven't received a penny.

Safeness : 8/10
Support : 1/10
Delay : 3/10
Overall : 3.5/10  

 
I rarely use my card for any purchases online, however I found that they were providing Key Codes for nearly have the price they normally are. Needless to say I jumped on the offer, this was a bad mistake. Two days after my purchase I've found that there had been a charge to a hotel in a foreign country. This is the ONLY company I have entrusted my billing information to in months, and then I get fraudulent charges to my account. These people are CROOKS. Please do not give them your information. If swag did not personally use my card for fraudualent activities, then they sold my billing information to someone who did. Save you money and your time, go somewhere else.  

 
I found that if you ask this company how much gold they have in stock, they respond.

I purchased 30k gold from this site (80 dollars worth) and got all my gold and no account ban!

I would purchase from this company again!  

 
I've used Swagvault several times in the past for currency transactions. Recently I decided to try out their Power leveling feature. BIG MISTAKE. I learned they don't actually employee these people rather they work on a 3rd party basis. So the farmers farm it out themselves. I purchased a chunk of time rather than levels.

2 days later here's what I have. A few extra levels, characters that have been stripped down. A suspension because the guy was using that character to make transactions and spam chat channels and an account I can't get into because he put an authenticator on it. He can't get into it either because he didn't change the email address and I was able to reset the pass.

Swagvault refunded part of the money. Said he was on for 12 hours so they pro-rated it. I guess the 12 hours was spent getting suspended and striping down my characters.

So everyone knows you take a risk dealing with RMT but using Swagvault you take a huge risk because they have no control of they people doing the work for them. Even with Gold transactions that might be from an account that ends up getting reported as hacked and they trace the money to your account. So stay away from Swagvault.  

 
First of I have ordered from this company on and on for almost 3 years.

Those three years I have never had a bad experience receiving fast orders, cancelling orders even customer service was a charm.

Assuming that I would get the same service again. I ordered a decent amount of MapleStory mesos from this site. Confirmed it. Did paypal and transaction was sent and deducted from my account.

I went to their live chat like I usually do after buying from them because usually it would take them 30 minutes top to fulfill an order. Boy was I wrong.

yesterday I ordered, went on live chat, got a fast reply and then a pause. They currently do not have stock at the moment customer support said to wait 3-12 hours. So I decided since I trusted this site before to let it slide this time.

went to live support again today and here was the reply:

info: Please wait for a site operator to respond.
info: All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
info: You are now chatting with 'Tina'
Tina: Hello, welcome to SwagVault. How may I help you today?
****: I was wondering what the status of my order was.
****: Hello?
Tina: hi
Tina: here
Tina: *******
Tina: *******
Tina: ******* Maple Story ***** ******
*: Yes
Tina: Please kindly wait for a few minutes while I check on this for you.
~10 minutes later~
*: What is the verdict?
Tina: sry for ur watiing ,our guy is farming for u 0_o,once we are ready,we will contact u asap,
Tina: could u plz kindly give us more time， we can finish the order within couples of hours^^
*: how many hours are we speaking of?
Tina: within 2-8hrs
*: I was prompted to come back yesterday for 3-12 hours. and it has been 20 hours since then
Tina: sry for ur kindly waiting :*(
Tina: we will hurry up
info: Your chat transcript will be sent to ******** at the end of your chat.
Thomas: it is now 3:45pm here I will check back in 7 hours so 11pm here. Hopefully it is done by then
Tina: we will hurry up
Tina: thx for ur supprot
-end chat-

More waiting? has this site go down hill? TO start off her grammars went to crap after a couple of minutes of talking to me. Second of all I have waited twice the time that they have given me in the first place assuming that It would give them more time to farm. I don't know If I will trust this site again after this transaction.

This was my feedback reply after my complain:
"We apologize for the bad experience you had.Due to a high volume of orders,we ran out of stock on ****.We checked the stock for you just now and we only get 91M mesos for the server at the moment.We are doing our best to collect it for you and will contact you once we are ready for delivery.If you need the mesos urgently and couldn’t wait any longer, we could process you a refund, and you may place orders later in the future.Hope for your understanding and continued support."

IT should be known on the front page what worlds have enough stock/timeframe of delivery.
ALL in all this experience was OK. not the best I have gotten from this site but it has honestly went down hill from previous months.  

 
have to alter my last comment, three days later i was given my gold in full via another toon.  

 
Ordered gold from them , gold not recieved.
Enough said.  

 
This company is a TOTAL joke, i bought ISK from them and they sent it to me from a hacked account. i recieved a mail from the GM's informing me of that fact as well as a warning that further dealings with hacked accounts could lead to a permanent ban.

After this i contacted them about either a full refund, or sending the items i paid for again from a REAL account this time. well 7 days later and hours of talking to their customer support i still havent seen a damn penny, or even a partial refund of my isk.  

 
Swagvault.com uses bots for there aion powerleveling which in most cases results in an account ban before they can finish there order. Be care full they are scammers and hackers.  

 
I have ordered Eve isk from Swagvault several times in the past,anywhere from 200 million to 800 million isk. Yesterday I ordered 300 million to buy my brother a nice ship for a gift (which I bought), and about 20 minutes later I got an e-mail from a GM stating that they were giving me an account warning about receiving isk from a known farming site. The GM removed 301 million isk from my account, leaving me at negative 85 million.

They used to be safe and secure, and in the past I always received my isk within two hours of purchase, following a courtesy phone call from their customer service representative.

Suffice to say I'm not happy with them, and will not order from Swagvault again.  

 
I love them for cd keys, very cheap and fast delivery


[Edited on 10/9/2009 by crash]  

 
I ordered 5000 gold for WOW around 10am Mountain time and it was delivered by 6:20pm Mountain time. No problems at all. They even called twice to confirm the legtimacy of the order. Awesome service!  

 
I ordered 50 Million credits ($30 USD) for Star Wars Galaxies. After receiving 25 million of it, my order was marked as 'delivered'. An email inquiry got me a screenshot of them transferring 52 million credits to my character (bank tipped while offline). Either this screenshot was photoshopped, or 25 million of my order was not delivered and credited back to their character. Either way, I only got half of what I ordered and further inquiries have gone without any response.

This was the first, and last, time I use this site.  

 
ordered from swagvault tonight, 200 ectos in Guild Wars, i received in less than 1 hour.

I had even brought up some of the bad reviews on this site, they explained to me, without attitude, that they do not keep stock on hand, and it has to be obtained per order, and that my order would probably take about 3 hours, well 20 mins later they called and i was given my order. I did this all on an alternate account, so far it has not been banned, we'll see what happens in the next couple of days, I'll be sure to post if there is a ban.

So as of right now, great service, friendly, quick. and cheap.  

 
After getting riped off by Mogs and thepurplesphere (purplesphere did refund my money), i was hoping these guys would be ok. i ordered 10 gold and got it about 5 hours later. i'll be buying more from them.  

 
last night i bought 5000 gold from swagvault, it's fast and worked smoothly. very good experience.  

 
SwagVault said they delivered gold fast ,it,s a lie . if u trust them and buy gold from them ,ok .after u paid for , u can do nothing bt wait .LIARS!  

 
I recently bought 5000 gold on swagvault and it never came to me. I wish I had checked before placing the order. I tried to contact them via email, phone call, online chat, but they just choose to ignore me. I was very upset, cause I need the gold badly and I don't have more money to try other site. I have confirmed with my friends. They did recommeded me some other good site. So what I should do now is to get my money back. How? Can anyone here help me out?  

 
The first order was very good. Placed the order and the next day, there was the gold. Next order,they asked for a digital copy of my credit card and ID. No explanation as to why. So that's the end of my relationship with them. In fairness the refund was issued promptly.

About the same time, other clanmates get warnings from the in-game gold police and never get their orders. No refund. Tough luck. That's the end of their relationship with this company.

Not bad, 4-5 customers gone in a week.  

 
Well, heres my follow-up comment on the "completion" of my powerlevel. After 39 levels (4 days), I had to get a refund of "half" the amount paid originally. Reason your asking? Well, they got my account suspended for 72 hours and a first and final warning from Blizzard for Economic Exploitation.

After learning that I had been suspended, I immediately went on their live chat and asked for an explanation and the agent's response, "really, are you sure?" After that they offered to refund me a portion of the money back, $71 dollars approximately. However, the amount to get from 1-40 (yes your seeing that correctly, even though I am only 39 they are claiming im level 40.10) would of refunded me around $80. I spelled out the math for them and the agent replied, "but your 40.10," followed by, "the lvler is only offering to refund $71." I took the $71 dollars and am decided to file a grievance with PayPal against SwagVault.

Overall for powerleveling, they are not the place to go because there is no security as far as avoiding suspension or permanent bans from Blizzard. I also believe that powerleveling should be avoided because Blizzard is cracking the whip on everyone who requests it. Solution, Recruit-A-Friend and level that way. Same results and alot cheaper.

Sorry this comment is so long  

 
Ordered for them a couple days ago for powerleveling 1-60. Unfortunately this is the 2nd company I went to for this service seeing as the first service got my account suspended and stopped leveling me after 4 levels.

With Swagvault, the order process was easy and the customer service has been good (so far...haven't got to test them with adversity). So far they have gotten me to level 6 but it has been awhile since then. I check the US forums constantly to see if theres any progress but still level 6. This is my first time doing this so I don't know if this is normal but it sure does not feel like it.

Not a great review to view but i will be sure to re-comment when the order is finished (or not?).  

 
They can appear to be a great store for a couple of orders.
I have purchased many times from this store however, the reason I kept buying from them for Eve Online isk was because they had an advertisment that claimed that you would never lose your isk if you bought from them. I have spent over $3000 with them and on one paticular transaction the delivered 2 billion isk to me and within 5 minutes it was reversed out of my character. They deemed this was not their problem and that I should ask the GMs for my isk back. Everyone who buys for real money is not going to get any accounts / currency or items back by asking a gm that is a stupid solution. Because the goods are intangible goods you will more than likely not get your money back and you will just be out your money. DO NOT BUY FROM SWAGVAULT THEY WILL EVENTUALLY GET YOU BANNED.

They use advertising to lore you in and unreal low prices. Be very careful with who you purchase from, if they get your account baned then its your problem. Not a single store that sells ingame items or currency is 100% safe, if they claim this then it is a lie.  

 
I cant complain about theyr delivery service... i have spent over 1000 USD on this site, i got all my orders delivered in up to 30mins, no more, maybe less... at least for EVE Online ISK, thats what i have needed, but i dont like customer service from this site, you cant have a good deal with them, after giving them to eat, and giving them so much money they will just make you run away from there, lol... i have made so many orders in this site, all delivered with no problem, untill today... i was called by an agent, and asked about my order, after order "confirmed" live chat agent told me to send photos of credit card and ID...

and... come on... after spending so much money with you, and having a good business with you.. how can you do this ?!

So... my suggestion for everyone is: if you just wont to buy 1000 gold or isk... or everything cheap, they are the best, but intend a long term business with them, dont even think about it.

My overall to this site would be a great delivery service, but the most poor customer care service that i have ever seen on any other isk selling site.  

 
I just ordered something cheap to see if they were legit and after reading all this I was kinda surprised that I got my crap in like 5 minutes tops. I'm sure some people might have had bad experiences with them but I made an account just to let other ppl know that my experience was perfect. Try not to get completely discouraged~ ^^ On a side note, I bought right after prices changed. Maybe that helped?  

 
I ordered from them twice and got what I asked for. One order within a few minutes, the second order the next day. Good seller IMO.  

 
I bought from them a day ago and never got my order, they didnt answer my emails and i even called them but they dont answer. The service was a joke, I am still waiting for a refund.  

 
I had them do some powerleveling for me. Their support staff sucks, emails get no answers, no one ever answers the phone. And if that wasnt bad enough, I caught them twice being AFK on my account for a few hours, hours that I paid for them to be leveling. Live chat said that they would "tell them not to do that anymore" .....yeah right, enough of that.  

 
unreal service  

 
I had a bad experience with this company too. I ordered LotRO gold from them and it was never delivered. Many calls, emails and "live chats" later, they finally refunded my money but it took a ton of effort and persistance to get a refund. I won't ever order from them again.  

 
12 hours seems to be their standard reply. Their clocks must be broken. I never received the gold I ordered. I asked for a refund and never received that either. Spend you money on Lotto tickets instead. You have a better chance of winning the lotto than getting decent service from Swagvault. I used a fake name in the coversation below:

Robert: hello
john smith: hello?
john smith: status of order 736574 please
Robert: you requested a refund of the order
Robert: and we shall refund it within 12 hours
john smith: and where is the refund? I was told it would be done yesterday
john smith: I was told that yesterday
john smith: it's been over 12 hours ago
Robert: we shall refund you asap
john smith: I was told that as well
john smith: how would you feel if you were in my situation?
Robert: we shall refund you in 30 mins
Robert: wait..
john smith: when will your phone be back in order?
Robert: this is google checkout payment
john smith: yes it is
Robert: we can call in 4 hours
Robert: we can only refund when it is on working day
Robert: days
john smith: I'd be happy if I got the gold or a refund. I don't care which at this point, but if you can make it happen in 30 minutes I'll hold off on my complaint to Visa and Google
john smith: do you have the gold or not?
Robert: sorry, we cant make it in 30 mins, because we found this is google checkout payment
john smith: do you have the gold in stock yet?
Robert: we need to get gold after we confime the order
Robert: we dont have it atm
john smith: so what should I do? I work hard for a living
john smith: what would you do?
john smith: you already have my money, why not deliver the gold?
john smith: Robert please tell me what I should do
Robert: we can send the gold to you John. but you know,
Robert: we dont store gold,
Robert: we farm gold after an order is confirmed
john smith: you have my money. Is that not good enough?
Robert: this is our procedure. we dont mean to delay your order or hold your money
Robert: if you can wait for us to collect gold
Robert: we can deliver to you when we get enough
Robert: if you cant wait for it, we have to refund the money to you
john smith: I'd be happy if you could fulfill the order. Just give me a time frame I should wait.
john smith: I waited 28 hours before I canceled when I couldn't get a straight answer
Robert: we shall send your gold in 24 hours john
john smith: oh please let that be true. This has not been a good experience. I shall try to be patient

[Edited on 8/4/2007 by viejo]