OFORU - In depth
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Oforu is a virtual currency seller and game service provider headquartered in China, operating from Shanghai and Zhoushan offices. The company is relatively new as it was established not long ago in 2004. Despite being a new comer to the industry, the company promised the cheapest price and quickly earned popularity from customers. Oforu grew and changed their proposition to quality customer service as promoted on the
front page of the website with the "Outstanding customer service" Bizrate tag. Not until recently that the company started to fall short on keeping up its promises. Other sister sites include Eing.com and Mygamestock.com.
The website got a boost in traffic at the end of 2005 according to
Alexa website traffic record. Currently, it is sitting at the traffic rank of 91,405 and moving upwards on daily basis with visitors mainly from the US and Malaysia. While IGE is plummeting, it still ranks highly at
29,366.
As for what customers have to say, there are probably happy customers out there but many of them are complaining. Complaints are mostly concerned with their customer services and deliveries. The common concern is the customer services provided by English speaking Chinese. A customer complains through
Complaintsboard.com about non delivery of Linden Dollars. More reliable source of feedbacks can be found at
Bizrate where customers are sent for the store survey at the end of their transactions.
As at August 9, 2007
