I am afraid to say I havebeen extremely disapointed by MOGS. I have placed an order 18 days (!!) ago, and still cannot get any commitment for delivery from the online support on their web site.

I don't know how long it will take to get 2000 gold on my WOW server, but just for a question of principle , I want them to deliver my goods (they offered me a refund...).
If they knew they would not be able to deliver on Eur server (it is a US based company), I wonder why they acepted the payment of 233 dollars...
This , for me, does not demonstrate any seriousness for a company such as MOGS.  

 
Well, I bought some ISK from this site for EVE online. And after completing the order I had it in 12 min. They were not the cheapest but not the most expensive. But for the speed and relative ease I am very pleased. MOGS gets an A+ from me!  

 
Just because this company is not based in China doesn't mean they are a good company. I started with a very small order late Thursday night and shortly after submitting the order received an email stating that my order was on hold because they had tried to contact me and was unable to reach me. Per the instructions in the email, I attempted to contact them by live chat on 4 separate occasions. The strange thing is every time I gave them my order# in chat, the operator stopped talking. I then tried to call them and email them and still received no response. At this point I am attempting to contact them through Paypal in hopes of resolving this but if I don't get a response soon I am going to pursue a full refund. I'm just glad I went with a small order and not a big one. Very disappointed, would definitely NOT recommend.  

 
UPDATE: I'm happy to say I received a full refund from mogs.com.

For those of you interested in purchasing EVE online ISK, I don't recommend it currently. GM's are known to not only take away ISK, but also leave your wallet in a negative state, essentially making your character useless.

You may also sell GTC's and make ISK *legally* without punishment from GM's. It ends up costing about 20% more in the end. If you were to buy ISK, this is what I recommend.

To conclude, Mogs runs an honest professional business. I highly recommend them for your money needs in other games besides EVE ONLINE currently.  

 
UPDATE: It's been 5 days since I requested a refund. No response yet. I will get on their case tomorrow.

BIGGUN: How do these guys rate for refunds from your experience?  

 
I have used mogs twice now and both times with 2 different characters I have been banned. I dont know whats going on but it seems very fishy that they are batting 2 for 2 in the ban dept.. I swear if I didnt know better I would think they are GM owned or at least they know a GM and report you directly after an order is placed. At the very least they are using flagged characters to deliver the currency, whether via the email system or in person, so it auto flags your character when you get coin from them. I dont know but its beginning to get very time consuming groveling to get my characters unbanned because of their carelessness or deliberate reporting.  

 
UPDATE: I received ISK five days (not bad considering the amount I requested) after placing order...... however all of it was frozen/taken away by CCP.

I am in the process of emailing Dan, the man I talked to in chat, screenshots of my wallet and the transactions showing the GM removing the ISK transfered. I am also emailing Dan a screenshot of the EVE mail I received from the GM.

We'll see how this goes. I expect a full refund.

I'll keep you guys posted.  

 
PART 1: PURCHASING LOG FOR MOGS.COM REGARDING EVE-ONLINE ISK:

I Just purchased 10 billion ISK for $794 ($79 per 1b) from Mogs.com for eve online about an hour ago. I chatted with them twice before purchasing. Once last night at 2-3 am, and once today at 2-3 pm. Both times my chat was answered within 3 minutes. I spoke to a different person each time, but both of them were very knowledgeable about the EVE online universe and the safety/risk in buying ISK online. Both representatives that I spoke to spoke and understood perfect english. I know now, after speaking with one over the phone, that both of them were regular American Joes with english as their native language.

Chat convo #1:
My first conversation was basically enquiring about purchasing options. I asked if they accept paypal. I was delighted to find that they do and that there is no maximum order size for paypal payments. A lot of other sites I checked out wouldn't accept paypal for orders over $500; they only accepted western union wire transfers. During this same conversation I also asked about availability. Unfortunately, mogs.com at the time was out of stock. They said they were restocking and that this would take up to 48 hours.

After this conversation, I researched more sites. I found 7 or 8 sites who sold ISK cheaper than mogs.com, all of them seemed to be no name sites with no history, or semi-big sites with terrible history. Some of the sites I found: guild4power, igsky, susanexpress, mmorpg-shop, themmorpgexchange, 9a9z... All of these websites had online chat options and I tried them all out. For each website chat, one of the following three things happened: No one answered my chat request, I was answered by a computer, or I spoke to someone who understood very little english.

At this point mogs.com looked very reasonable. I read through the reviews at http://www.bizrate.com/ratings_guide/cust_reviews__mid--104556.html. Mogs seemed pretty good with 90%+ positive reviews, albiet none of them for Eve. No other online virtual goods seller has an account at bizrate.com to my knowledge.

I decided to chat with them again.

Chat Convo #2:
My second conversation was about an hour ago and was regarding the safety of buying ISK online for Eve. My chat representative, Dan, was very friendly and knowledgeable. He told me that CCP tends to crack down on eve-buyers quarterly, and that the last crackdown was done about a week ago so that buying isk now should be pretty safe. He also assured me that a refund is not out of the question if my order was taken away from by CCP. CCP has a history of not banning isk buyers, but simply taking away the isk, and leaving the user with a negative balance. If this happened, Dan assured me that I would be given a full refund. I was quite happy with this, and proceeded with the order. Dan stayed in the chat while I placed the order.

30 minutes after I placed my order, I received a phone call from Dan verifying that I was who I said I was. I gave him my name and address once more over the phone. Dan obviously was American, he had no foreign accent. English was his first language and he seemed like a regular Joe. Dan also explained to me the transfer process. He stated that there were 2 orders of 10b ahead of me because of the weekend rush, but he still expects that I should receive the full 10b within 48 hours. I will not go over how I receive the funds in case of some CCP staff may see this, but basically I will be receiving the funds in a few increments starting tonight.

I will keep you guys posted.  

 
Yes I have!

I did alot of research and was very aprehesive about this kind of purchase. But, I am here to say that after 3 purchase each fairly larger than the next everyone came in successful. I have 2 issues though: the 2 - 48 hours deal is bogus. 300 gold took about 40 hours but 1400 gold took about 5 days. The second is when I emailed for a status update, no one could tell me where the collecting amount was at (they had 50% so give X more time). Now, I can understand that 1400 gold could very well take a good 4-5 days, I just wish they didn't say 2-48 hours if they can only honor that with the small requests. So when u place that order for a large amount just sit back and relax, it will be there. A very kool customer service item was that for those of us that don't "live" online they give you a courtesy call to let u know that they hav completed the order. And the final plus, they speak english and are very very curtesous (just wish they were more informed).  

 
Thank you for all the kind responses! For those of you new to us check out our Bizrate Rating here..

http://www.bizrate.com/ratings_guide/cust_reviews__mid--104556.html

We are the highest ranked RMT company in the World! Stop being lied to and tricked by these Chinese "chop shops" we value each and every customer and make sure the experience is the best it can be! After all we are in the USA and understand what customer service really means.  

 
MOGS is super. They have the best service going. Very personal, fast and I have never had a problem with them. i have used them for years. I would rather use the smaller companies than IGE.  

 
I purchased from Mogs now twice in the last week, over 10k gold and have received it all.. The prices are best I have seen by any major sellers and the delivery time is FAST! Their support is fast to answer and helpful which is something very new to me considering the others i have dealt with usually lie about stock or just cant speak English. I am going to be buying some PLing for my Priest next and am very confident the account will be ok! Im surprised not more people have posted on here about Mogs, check them out!