Comment by mmogamefan on 25-04-2008 8:48 AM
I am somewhat in the middle when it comes to IGE.
I have been buying from these guys before this incident and I was happy with how they delivered my orders but about two to three months ago, I was
dismayed because I did not get my order in time. I did not have any problems with them previously but that experience made me a bit hesitant to buy
from them. However, since I have experienced other sites to be the same, I bought from IGE again and for the second time, they managed to fail the
delivery.
Two weeks ago, I tried buying from them again and I was surprised to have received my order in time. I am not sure if I was just lucky but it looks
like these guys are coming around again. Their site is also more updated with new content, which might mean that they are becoming active again.
I will try to order from them again soon and I hope that they deliver my order the same as they did two weeks ago. If not, I have to recant what I
said here. I suggest you try them out again, but don't just take my word for it.
Peace!!! :-D
Comment by wowplayer on 22-04-2008 3:07 PM
Once upon a time IGE was a very reliable seller, their prices might have been higher than average, but they were reputable and delivered within 48
hours. But now, I wouldn't recommend them to anyone.
Recently (actually about 2 months ago) I placed an order with them for a mere 1000g. 72 hours after placing my order I received a notice from them
that due to short stock my order was delayed, but would be processed soon. 4 days after that, I'd received no further communication from them, nor
was my gold delivered.
I contacted them and was told it would be delivered soon, but (of course) they wouldn't give me an expected deliver time or day. Every other day
I'd contact them for an update, each time I'd get a response promising my order soon, that I was highest priority.
Two weeks after placing my order I still had nothing but empty promises of "priority" and "soon" so I demanded a refund. The reply I'd get would
be a polite, "please be patient", "we value your business", "we'll deliver soon", every single day twice a day for 3 weeks I demanded a refund,
about 4 weeks after I had placed my order they offered me 5% bonus gold if I would just be patient. I refused that and continued to demand a refund.
Finally, 5 weeks after placing my order, and 3 weeks after first demanding a refund, I got my order cancelled and money returned.
So maybe they are reputable and not going to steal your money. But they sure aren't reliable and any company that won't immediately honor a request
for refund when they have so clearly failed to deliver will never get my business again...
