EpicToon - Profile
Ranked #34 out of 383 shops
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EpicToon - Price History
EpicToon - In depth
Founded in 2008 by Blue Bunny Productions, EpicToon is one of the fastest growing faces in the real-money trading industry. With operations running in United States, China and Vanuatu, the site offers genuine 24/7 high quality support. Buyers from English, German, French as well as Spanish-speaking market would find their multi-language support thoroughly helpful. The site also offers discount coupons that both returning and new customers could make use of.
According to the team at EpicToon, their main foundations revolves around fast service, money-back guarantee, competitive pricing, top-notch customer support and the ability to track orders in real-time. In addition to selling in-game gold, EpicToon offers powerleveing services as well as acts as a medium for buying and selling accounts. Customer ratings of the shop is showcased at bizrate with an average feedback of good and several outstanding.
EpicToon - Leave a Review
EpicToon - Read Customer Reviews
Leave a Review | Read Customer Reviews
C/O Domains by Proxy 14747 N Northsight Blvd Suite 111, PMB 309, Scottsdale, AZ 85260. The BBB complaint portal for them is the Arizona BBB.
I'll repeat - ***** DO NOT EVER ORDER FROM EPICTOON - THEY HAVE GONE BAD! *****
Look at their blog. The last entry was over a year ago. Their Twitter account was last updated over 2 years ago. Yet they have links on the main store page to them. Seems like the company is dying.
Had I known before what I know now I would never do business with this company. Looks like most reviews say similar things. All with the customer getting ripped off in the end. Take your chances with them if you want. I know I won't ever again.
Is anyone even there?
At least they could reply with a no, but to ignore someone is, well, would you like it?
If I could I would give 0 stars. Trust me I spent $20 and they did not delivered the gold. I even try to contact them but they refuse to respond, and now it is a joke because it says " order delivered" when I didn't get a single gold!
If you feel like wasting money go ahead. Do not trust the people that got paid to say that they got their delivery because its a lie!
This service is not a scam, but one should expect delays to happen. They claim it's lightning fast, but the time of delivery is dependent on a -lot- of factors, such as: how much demand there is, what sort of protocols are needed for safe delivery, how actively the host game is able to ban its delivery agents.
So far, I haven't received a definitive timeframe in which their ability to provide service will be resumed, furthermore, I don't like the fact that their only method of contact is by email, which can take up to 48 hours to get a response, sometimes with no response at all. Their customer service needs to reflect the promptness of the service they claim to provide, i.e. live chat, or at least a contact phone number. Had I known beforehand they were lacking in both of these, I would not have bought anything from them. From a business sense, this form of customer support is inadequate and unacceptable.
Disgrace and should not be allowed to even exist.
Never contact you after you pay and try and just keep you're money.
Do not be fooled by there nice site this guys are scammers and vile.
November 28: ordered 150kg WoW gold
December 10: receive emails that two partial deliveries had been completed for 100,000g and 45,000g. Had two in-game letters with no gold attached telling me to contact an independent gold seller for delivery. I contacted him and he referred me back to epictoon. Said he could not deliver without confirmation from epictoon.
December 10-16: repeatedly attempted to send support tickets to epictoon with no response.
December 16: sent email directly to epictoon with all screenshots, information, etc. attached and still received no response.
December 26: received email for final partial delivery of 5000g, which I DID receive in-game in the mail. Order is marked as complete. Contacted the independent gold seller one more time and he gave me the runaround.
I have screenshots of everything if you want them.
TL;DR ordered 150kg a month ago, received 5000g total with no communication or refund whatsoever.
IF YOUR CONSIDERING IT ,,,, DO NOT DO (((((( NOT )))))) DO IT.
At first they replied, after about 2 weeks they said "give us 24 Hours". Still no gold, no refund, and no answer from them.
I would strongly advice to stay away from this site.
seems like they are a bunch of retards.
Second time, promised to deliver by 48 hours. When they failed to do so I tried to contact their customer care and received no reply. I raised a paypal dispute and only then did I get a reply. I was told they were under high demand from my server and the delivery would be delayed. I asked for a refund which I received promptly.
It all really depends on the demand of the in-game currency and their stock. I was lucky to get it this soon I guess... But I also sent them an e-mail saturday about 3hrs after actually ordering the gold, saying that I am a little worried and that EpicToon.com is not delivering the customers what they order/pay for (about what I read on the internet) And of course with the question if I was still getting my delivery.
But eventually I did get my order. Though my e-mail never got replied to, to (at least) comfort me as a worried customer. But I have to say I was a little shocked to read all the fraud warnings and scam warnings about EpicToon.com AFTER I payed for my order. :s I just thought hey why not if it's this cheap...
My experience with InGameDelivery.com
Earlier I ordered 50g of Guild Wars 2 gold from InGameDelivery.com and they deliver instantly, they contact you by e-mail to confirm you are the right person. Then you need to contact them by they're live chat (which EpicToon doesn't have) They talk to their gatherers and make sure you get the delivery within 10 minutes.
This website takes a lot better care for their customers, so I'd rather order my gold here next time than from EpicToon.
Below is a screenshot of proof that I got it my currency from EpicToon. But for me they're not thrustworthy enough to order from them again, To be real honest I think customer care is REALLY important. And EpicToon (former IGE.com) does not take as good care of that as other companies.
Just to be clear, I am not some guy working for them or writing a fake testimonial. I came here to share my experience and it's your decision about what you do with this information.
EPICTOON BE THERE FOR YOUR CUSTOMERS!!
I posted a screenshot in-game where you can see my total gold amount, I just started playing GW2 for 3 weeks ago. And this amount is impossible the earn such a short amount of time.
The night I ordered, I received an email prompting me of how to obtain my purchase. The original email stated a delivery time of 30 min to 12 hrs, no problem I thought, I could wait. I email them to let them know I am playing and received a reply within 10 minutes of sending an email saying that it was "noted". Played for three hours and never received any contact from any employee. No problem, I would try again the following night I thought. Next night rolls around and I email them again. Received a reply and played for 5 hours and nothing! I gave it another two days contacting and attempting to complete my order and nothing. I still havent received any reply to my latest emails. Now I am going to have to try and get my money back from paypal.
Buyers beware!! Dont be cheap like me! Go with a better seller like Ingamedelivery; even if its more expensive.
What more can I say? Highly recommended! :D
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