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Jimmy
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![[*]](http://www.mmobux.com/forum/images/corporate/default_icon.gif) posted on 2/27/2007 at 11:48 AM |
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IGXE
If you have bought from IGXE, please share your experiences by replying to this
thread. Don't forget to include your vote!
Your votes and comments will be displayed on the IGXE profile page.
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rpgreseller.com
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| posted on 1/21/2008 at 05:29 PM |
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LOL, within 24 hours. The sad part is he ain't kidding. I worked for platshop back in the day. We had a few orders take three days.
The problem goes like this.
Small website orders from big website, big website orders from a farm, the farm says, "oops, we're out, give us time to farm."
The customer gets angry and asks, "What's the hold up?" The small website gets angry and asks, "What's the hold up?"... and onward to
oblivion.
With my own site, I require sellers to keep updated stock lists so buyers can see real stock before ordering. And if the supplier forgot to update the
list, I will give the customer an apology and a cookie.
It's tough to get fast service in this industry.
Sigs are bad. mmmkay!
So are cigs.
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Exodus
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| posted on 2/12/2008 at 11:58 AM |
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Guildwars Gold 100k/200k
Decent amount of time processing order. Gold purchased was always delivered as promised. Would order from again.
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igxesucks
Newbie
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| posted on 2/19/2008 at 02:14 AM |
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Do NOT use these guys
So i tried to use these guys for some honor leveling. Total dishonesty here. After getting form emails saying the work would begin shortly, they
finally start and i notice that hardly any kills have showed up 48 hours later. I checked the armory and noticed my weapon was missing. Then I get a
suspension email from Blizzard. They told me to contact blizzard and they would finish the leveling and be very careful (don't worry!). Yeah
right.
So i said no way, im done give me a partial refund.
Well i go in a few days later and almost all of my crap is gone. All my bags are empty and my bank is destroyed. Lieing cheating thieves.
My own fault I guess, but if anyone is considering spending any money with these guys, don't.
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jpokey01
Newbie
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| posted on 3/7/2008 at 07:30 AM |
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igxe indeed does suck. I ordered from not once but twice out of stupidity. The first time, the supposid 24 hour max time frame was complete crap.
Finially they paid up on the fourth (4th) day. Ok so i'm stupid and ordered from them again a week later thinking that the 5 bucks off was a good
deal and after talking to their live support and being promised the order was in stock and I was at the top of the priority list, I caved and bought
with them again. To my amazment they were again wrong about the delivery time. It's been over 5 days and still nothing. Gee I'd like my money back
right about now.
IMO they're cheap, but don't use them inless you don't mind waiting a week or two for your goods.
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pilto
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| posted on 4/2/2008 at 07:32 PM |
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Rip Off
IGXE.COM is a fraud. They ripped me off and made excuses for why they hadn't delivered a product I purchased from them, even though their website
claimed the item was in stock and available.
I am fighting them and have excalated the dispute to a claim with PayPal.
Avoid these guys at all costs.
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fantasygoat
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| posted on 4/4/2008 at 12:34 PM |
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In my case, they delivered the item I ordered, but then a game GM undid the transfer, and IGXE refused to resend it, and Paypal refused to give me a
refund. So they get both my money and their item.
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zodiac
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| posted on 4/9/2008 at 06:31 PM |
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Similar story to above - I bought EVE isk and the GM reversed it a few days later. IGXE weren't helpful at all and now I have wasted my money.
Do yourself a favor, don't buy from these guys at all, the whole thing is a fraud.
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montag50158
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 posted on 4/18/2008 at 05:46 PM |
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Two Hours Or Less! NOT
I bought a game card for CoV from them; they sent me an email saying to expect it in two hours or less, and to email them or use their LiveHelp if it
didn't show up.
I sent them several emails over the next 24 hours which they ignored, and the LiveHelp person hungup http://www.mmobux.com/forum/images/smilies/tongue.gif"
style="border:none" alt=":P" /> on me. Finally had to have Paypla give me a refund.
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acquadi
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| posted on 5/16/2008 at 04:15 PM |
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Using Deliver Partial as a reason
They are smart. They use "Partial delivery" to avoid refund from Paypal.
What they will do is they will tell you they can only make 1/3 of the delivery done within 24 hours and then just keep you waiting for 4 to 5 days.
When you file a refund through paypal, paypal might just reject it because: 1. Paypal want money too. 2. partially delivery meant something, so they
can't refund the money.
Becareful when dealing business with IGXE. Please spread out the words about how they do business with customer and hope they drop out of this
business circle soon.
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Det_Gaymer
Newbie
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Registered: 5/20/2008
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| posted on 5/20/2008 at 12:10 AM |
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Shady
I went to their site and ordered infamy for City Of Villains.
This is a transcript of what has happend next.
fastsupport@igxe.com to me
show details 7:23 PM (27 minutes ago) Reply
Hi "SC" ,
Once we have any information, we will email you.
Thanks.
Best regards,
IGXE Sales
IGXE Inc. - An Internet Game Exchange Paradise
http://www.igxe.com
----- Original Message -----
From: "SC"
Sent: Monday, May 19, 2008 11:12 PM
Subject: Re: Order#8xxxx More documents required to verify your payment. IGXE.com-Gold Department
how strange I guess I have to say ok then unless you want to just refund it back to the paypal account.
I was kinda wanting to get my characters rolling.
On Mon, May 19, 2008 at 6:15 PM, wrote:
Hi "SC" ,Thanks for your notifying. But we are sorry to tell you that our system is updating now. Usually it takes about 12 hours. Would you please
give us some more time? Once we have any further information, we will email you or call you.
Thanks for your understanding in this matter.Best regards,IGXE SalesIGXE Inc. - An Internet Game Exchange Paradisehttp://www.igxe.com
----- Original Message -----From: "SC"
Sent: Monday, May 19, 2008 8:36 PMSubject: Re: Order#8XXXXX More documents required to verify your payment. IGXE.com-Gold Department
I'm looking at my caller id and don't see any incoming calls at all for today so far.That is the right number and I'vd added you to my yahoo
messenger, the chat says that it's offline for the next 10 hours and by then I'll be at work.
On Mon, May 19, 2008 at 3:56 PM, SC wrote:sorry I didn't hear the phone ring I've got the handset next to me nowOn Mon, May 19, 2008 at 3:29 PM,
wrote:
Dear SC,We have received your payment, we have to verify your payment before sending you the game items.
We have tried to call the number on the profile [ 734-xxx-xxxx ] , but nobody answered.
Please contact us by email or livechat help when you are free to get your call.We need confirm the order to avoid our customer's account might not be
hacked to place the order.
Sorry for the inconvenience our service might caused, we are running a secure business.
Thanks for your purchasing from our website: http://www.igxe.com .Your Order Details:Item
Title:GameService_1x
City of Villains-Liberty_100M CoV InfamyItem Number: GameService#8xxxxx
Buyer: SC
Your Game Character: XXXXXXXX
Your IP: 98.
Your Telephone: 734-xx-xxxx
IGXE Sales
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cardwellent
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| posted on 6/10/2008 at 11:56 AM |
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igxe
What ever happened to the days when you could just simply get what you paid for. I ordered from this company thinking that thier prices were good and
the web site was nice. I got repeated delays and when I finally gave them the ultimatum to give me my products or else they responded by wanting a
digital picture of my photo ID. Not happening. I now have a dispute with PayPal over this and by reading here I can tell that will turn into a claim.
I just hope PayPal will do the right thing and refund my money. My advise is to steer clear of these people at all cost. They will fill your order
only if they are in the mood. Other than that they will give you the runaround complete with automated texts and every excuse they can think of just
to money from you for nothing.
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helox
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| posted on 10/7/2008 at 10:12 PM |
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Do Not Buy from IGXE
I had two flawless transactions from IGXE and now a horrible one that has lost them a customer. I hope sincerely that you read the below conversation
before purchasing from them.
You have logged in our system, please wait for the next available staff...
Please wait while we find an agent to assist you ...
All agents are currently busy, please stand by ...
Thank you for waiting. Betty picked up the chat and will help you now!
[Betty]: Welcome to IGXE support.How may I assist you?
[Josh]:I have processed a refund and dispute through Paypal for order 985538
[Josh]:You claim to only have 700G in stock. If IGXE would like to issue me a partial refund and charge me for 700G that will do, otherwise you have
lost a customer.
[Josh]:I dont understand this poor customer service, IGXE has been great int he past
[Betty]: So? We have many customer
[Me]:So what? Yes or No?
[Betty]: You have reversed the payment, so what? What do you want to do now?
[Me]:Forget it. I will not buy from this company again.
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somnolentia
Newbie
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Registered: 10/8/2008
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| posted on 10/8/2008 at 08:07 PM |
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FRAUDULENT SERVICE!!
I purchased secondlife linden dollars from these ppl recently and not only did i have to wait 3 days for delivery but when they finally did deliver i
ended up getting locked out of my secondlife account because the lindens they had provided me with were fraudulent.
I emailed them and demanded a refund and they point blank refused.. seemed they found it amusing that i would even ask.
after reading all the other comments here i now realise i should have done some searching before i ordered with them...
i wont be using them again and i suggest you dont either.
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Vadoff
Newbie
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Registered: 10/29/2008
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| posted on 10/29/2008 at 09:32 AM |
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Oddly enough, they asked for my photo id. It was a little bit of work sending them the info, but the customer service was responsive and helpful.
Overall, there wasn't too much hassle or delay and I got my gold just fine within a few hours. They're definitely not scammers, just a bit slow.
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Xolkiyr
Junior Member
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| posted on 12/30/2008 at 03:28 PM |
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Poor Customer Service
Lets start this off on an interesting foot. Apparently my card put up some flags in their fraud detection system. What a load of crap, I use the same
card for everything I have to pay off. On top of that, this is the conversation I had with Customer Service while trying to cancel said order.
Kael Ignis says:
I'd like to cancel my order
Kael Ignis says:
what information do I have to give you to do that?
IGXE says:
could you let me know your order number sir?
Kael Ignis says:
XXXX792
IGXE says:
ok please wait for a moment thank you
IGXE says:
sir, I noticed that you order haven't been approved
Kael Ignis says:
right
Kael Ignis says:
the same card I use for everything
Kael Ignis says:
that's why I'm canceling this order
Kael Ignis says:
I never have trouble with it
IGXE says:
we just want to protect your billing account
Kael Ignis says:
I understand that
IGXE says:
could you kindly provide us your copy of passport or ID, that will make your future order very smooth
IGXE says:
we are very sorry for inconvenience
Kael Ignis says:
I don't like giving my ID to non-government places
Kael Ignis says:
sorry
IGXE says:
ok, we just want to confirm the basic information, could you let us know your nearest highway number or expressway number in your city.
Kael Ignis says:
Route ####
IGXE says:
ok, please wait , thank you
IGXE says:
hi, sir could you please provide us electricity or water bill ?
Kael Ignis says:
those are both covered by my fiancee's father and payed for through our rent to him
Kael Ignis says:
I do have the cable/internet/phone bill
Kael Ignis says:
if I'm just going to have to go through more hassle then I'd rather just cancel the order
IGXE says:
Sorry for this. it is really for the security of your payment and account. we do need that. We in fact, need your photo ID, but as you can not provide
us , so we just need your phone bill or cable bill . if you can do that. we will much appreciate
IGXE says:
and in the future, we will not ask you that again
Kael Ignis says:
I'd just like to cancel the order
IGXE says:
we know it's a little trouble with you, but you just only use your cell phone and send us the copy is ok, we promise we will not ask you later
Kael Ignis says:
and I'm saying I want my order canceled, that's all
Kael Ignis says:
I don't have to do this stuff elsewhere
Kael Ignis says:
there's going to be no persuading me
Kael Ignis says:
if the order isn't canceled by the end of today I'm going to my bank
IGXE says:
Are you free to pick up our call
Kael Ignis says:
no, I'm waiting on a call
Kael Ignis says:
please do not make me go to my bank to put in a stop payment
Kael Ignis says:
it's right down the street, so I could walk
IGXE says:
ok, we understand you sir, we don't want to bother you
Kael Ignis says:
stop calling me or I'll get the police involved in this
IGXE says:
ok, we won't call you any more
Kael Ignis says:
thank you
IGXE says:
we will cancel your order now
Kael Ignis says:
thank you
IGXE says:
please wait for a moment
IGXE says:
we will refund you in 12 hours
IGXE says:
please don't worry
IGXE says:
Thank you
They start off nice then ask for personal information. Personally I've never had to give my state issued ID over the computer ever. On top of that,
they called even though I said I was waiting on a call and only stopped when I threatened with the police.
What kind of bullshit are they trying to pull.
I'd recommend steering clear of this site at all costs.
[Edited on 1/2/2009 by Xolkiyr]
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Xolkiyr
Junior Member
Posts: 3
Registered: 12/30/2008
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| posted on 1/2/2009 at 11:58 AM |
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And still no refund. They said 12 hours and look how long it's been. These guys are nothing more than con-men and crooks.
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Xolkiyr
Junior Member
Posts: 3
Registered: 12/30/2008
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| posted on 1/3/2009 at 11:26 PM |
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Service is slow and refunds are even slower.
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IGXE
Junior Member
Posts: 12
Registered: 1/20/2009
Member Is Offline
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| posted on 1/20/2009 at 02:58 AM |
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We are very sorry for this inconvenience broguht you.
In common sense, we need 1-3 business days to issue refund. And once the refund being completed, we will contact you via e-mail to confirm. IGXE has a
great repute in this field, we will do our best to make every customer satisfied. Your understanding makes our business more smoothly!
| Quote: | Originally posted by Xolkiyr
Lets start this off on an interesting foot. Apparently my card put up some flags in their fraud detection system. What a load of crap, I use the same
card for everything I have to pay off. On top of that, this is the conversation I had with Customer Service while trying to cancel said order.
Kael Ignis says:
I'd like to cancel my order
Kael Ignis says:
what information do I have to give you to do that?
IGXE says:
could you let me know your order number sir?
Kael Ignis says:
XXXX792
IGXE says:
ok please wait for a moment thank you
IGXE says:
sir, I noticed that you order haven't been approved
Kael Ignis says:
right
Kael Ignis says:
the same card I use for everything
Kael Ignis says:
that's why I'm canceling this order
Kael Ignis says:
I never have trouble with it
IGXE says:
we just want to protect your billing account
Kael Ignis says:
I understand that
IGXE says:
could you kindly provide us your copy of passport or ID, that will make your future order very smooth
IGXE says:
we are very sorry for inconvenience
Kael Ignis says:
I don't like giving my ID to non-government places
Kael Ignis says:
sorry
IGXE says:
ok, we just want to confirm the basic information, could you let us know your nearest highway number or expressway number in your city.
Kael Ignis says:
Route ####
IGXE says:
ok, please wait , thank you
IGXE says:
hi, sir could you please provide us electricity or water bill ?
Kael Ignis says:
those are both covered by my fiancee's father and payed for through our rent to him
Kael Ignis says:
I do have the cable/internet/phone bill
Kael Ignis says:
if I'm just going to have to go through more hassle then I'd rather just cancel the order
IGXE says:
Sorry for this. it is really for the security of your payment and account. we do need that. We in fact, need your photo ID, but as you can not provide
us , so we just need your phone bill or cable bill . if you can do that. we will much appreciate
IGXE says:
and in the future, we will not ask you that again
Kael Ignis says:
I'd just like to cancel the order
IGXE says:
we know it's a little trouble with you, but you just only use your cell phone and send us the copy is ok, we promise we will not ask you later
Kael Ignis says:
and I'm saying I want my order canceled, that's all
Kael Ignis says:
I don't have to do this stuff elsewhere
Kael Ignis says:
there's going to be no persuading me
Kael Ignis says:
if the order isn't canceled by the end of today I'm going to my bank
IGXE says:
Are you free to pick up our call
Kael Ignis says:
no, I'm waiting on a call
Kael Ignis says:
please do not make me go to my bank to put in a stop payment
Kael Ignis says:
it's right down the street, so I could walk
IGXE says:
ok, we understand you sir, we don't want to bother you
Kael Ignis says:
stop calling me or I'll get the police involved in this
IGXE says:
ok, we won't call you any more
Kael Ignis says:
thank you
IGXE says:
we will cancel your order now
Kael Ignis says:
thank you
IGXE says:
please wait for a moment
IGXE says:
we will refund you in 12 hours
IGXE says:
please don't worry
IGXE says:
Thank you
They start off nice then ask for personal information. Personally I've never had to give my state issued ID over the computer ever. On top of that,
they called even though I said I was waiting on a call and only stopped when I threatened with the police.
What kind of bullshit are they trying to pull.
I'd recommend steering clear of this site at all costs.
[Edited on 1/2/2009 by Xolkiyr] |
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IGXE
Junior Member
Posts: 12
Registered: 1/20/2009
Member Is Offline
Mood: No Mood
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| posted on 1/20/2009 at 03:01 AM |
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Thanks for your voting.
IGXE team will always keep on improving our service.
 http://www.mmobux.com/forum/images/smilies/wink.gif" style="border:none" alt=";)" />
| Quote: | Originally posted by Mueller
I just wanted to say thank you to IGXE for the very fast order placement and delivery. When I spoke with Live Help I was told to expect my order to be
filled between 1 and 4 hrs boy were thay wrong lol. I recieved my order in just 15 -20 minutes. I was very suprised and very pleased with this
transaction so I am happy to say you just gained a new costumer. Just on a quick note when I was contacted in game, the person who was delivering the
order invited me to join his/her group before telling me that thay were delivering the gold, I turned them down twice before thay told me thay had my
order ready that was just a little confusing at first but this was my first order placed with you and I did not know how I was going to be contacted.
But the person delivering the order was very pacient and friendly and things went smoothly after that. I chalked this up to not allowing Blizzard to
discovering the transaction. So Two thumbs up to you great job. |
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IGXE
Junior Member
Posts: 12
Registered: 1/20/2009
Member Is Offline
Mood: No Mood
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| posted on 1/20/2009 at 03:05 AM |
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Sorry for the inconvenience that our system may caused.
Asking for further information to confirm is another way guarantee your accuont safety. Online-game currency is different from other virtual online
purchase, we should be more responsible to every customer's bank account. Once our automatic system process your order, we will delete your personel
file in the first time and never ask for it again. This business is based on mutual trust, your understanding in this matter would be highly
appreciated.| Quote: | Originally posted by Vadoff
Oddly enough, they asked for my photo id. It was a little bit of work sending them the info, but the customer service was responsive and helpful.
Overall, there wasn't too much hassle or delay and I got my gold just fine within a few hours. They're definitely not scammers, just a bit slow.
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IGXE
Junior Member
Posts: 12
Registered: 1/20/2009
Member Is Offline
Mood: No Mood
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| posted on 1/21/2009 at 07:25 AM |
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Thanks for your support!
http://www.mmobux.com/forum/images/smilies/tongue.gif" style="border:none" alt=":P" />
| Quote: | Originally posted by salvin101
I always buy gold from them and none has any pb, they deliver my orders fast and without getting my account banned, once they have delayed my order(
probably cuz the amount is a little bit large) for 5+ hours but it's OK, i got all of my order in the end. They are the best site i have ever
experienced. good service. For all those ppl bitching here, I promise that IGXE is definitely not a fraud or scammer, all you need is patience. They
finally will give you what you have paid for. |
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Jojo
Newbie
Posts: 1
Registered: 2/2/2009
Member Is Offline
Mood: No Mood
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| posted on 2/2/2009 at 09:35 AM |
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My experience
I have actually purchased gold from IGXE a few times for WoW. The service has varied, with them telling me they didn't have enough gold when I met
them in-game, and another few times when it was really smooth and I got my gold in 2 hours.
I recently tried to engage their powerleveling service from 1 to 60, and this was what I encountered:
- First suspension within 24 hours. Email from Blizz saying that they suspected unauthorized access to my account. Fine, maybe Blizz's IP detection
caught them out. I asked IGXE whether they were confident of proceeding without getting me banned. They Ho-ed and Hum-ed a bit, but i figured I'd get
at least 1 more warning before a perm-ban
- It wasn't long before I recieved my second warning from Blizz. This time, it was for exploiting of the WoW economy. It was a final warning and came
with a 72hr suspension.
I have no idea what they were doing to warrant the economy exploiting warning, but it was the last straw for me. At the time, the Power-leveled toon
had only reached its mid-30s. IGXE offered to refund me gold if I decided to discontinue the PL service. They also said that they were unable to
guarantee my account would not be banned. In the event that it was banned, they refused to commit to any compensation.
I took up the offer after thinking about it, even though the compensation was rather weak.
TlDR: buying gold seems ok, but don't let them do your PL.
[Edited on 2/2/2009 by Jojo]
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IGXE
Junior Member
Posts: 12
Registered: 1/20/2009
Member Is Offline
Mood: No Mood
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| posted on 2/8/2009 at 02:20 AM |
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Sorry to hear that.
Cosuming much time on powerleveling service is depended on several issues. That is server maintenance, do quest, and so on. We have special team send
e-mail to illustrate each step on powerleveling process. For fast reply, you may come to our livechat to get quick response of your order. It appears
that you are ours loyal customer, and we do appreciate your business. We wish to do business with you in long-turn foudation.
Have a nice day!
| Quote: | Originally posted by Jojo
I have actually purchased gold from IGXE a few times for WoW. The service has varied, with them telling me they didn't have enough gold when I met
them in-game, and another few times when it was really smooth and I got my gold in 2 hours.
I recently tried to engage their powerleveling service from 1 to 60, and this was what I encountered:
- First suspension within 24 hours. Email from Blizz saying that they suspected unauthorized access to my account. Fine, maybe Blizz's IP detection
caught them out. I asked IGXE whether they were confident of proceeding without getting me banned. They Ho-ed and Hum-ed a bit, but i figured I'd get
at least 1 more warning before a perm-ban
- It wasn't long before I recieved my second warning from Blizz. This time, it was for exploiting of the WoW economy. It was a final warning and came
with a 72hr suspension.
I have no idea what they were doing to warrant the economy exploiting warning, but it was the last straw for me. At the time, the Power-leveled toon
had only reached its mid-30s. IGXE offered to refund me gold if I decided to discontinue the PL service. They also said that they were unable to
guarantee my account would not be banned. In the event that it was banned, they refused to commit to any compensation.
I took up the offer after thinking about it, even though the compensation was rather weak.
TlDR: buying gold seems ok, but don't let them do your PL.
[Edited on 2/2/2009 by Jojo] |
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SticBandt
Newbie
Posts: 1
Registered: 3/18/2009
Member Is Offline
Mood: No Mood
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| posted on 3/18/2009 at 10:49 PM |
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I cant believe everyone has good things to say about this company
Well at first they advertise that its oh SO FAST to recieve your gold. so I bought some and was told it would be around 3hrs till I would get it. I
needed to set up something with the Auction house as well, so that was a pain, plus I recieved an email stating that I needed to send a copy of my
DRIVERS LISCENSE for fraud reasons! At this point, I was trying to get ahold of someone on there live chat thing on there website, as Im typeing this
Im still on hold with these people! Im so frusterated! Anyone who is reading this DONT BUY FROM IGXE.COM too much of a hassle!!!http://www.mmobux.com/forum/images/smilies/sad.gif"
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